Salesforce Developer/Administrator

Role Description

The Salesforce Administrator/Developer drives full-stack development and continuous platform enhancements for AMAROK’s Sales and Marketing organizations. Primary duties involve:

• Building scalable Apex logic, custom LWC interfaces, robust validation logic, and declarative/programmatic workflows on Sales Cloud.
• Providing Salesforce development to the Sales and Marketing Team, with support from the IT Salesforce Platform Administrator and the extended Salesforce Team.
• Creating complex workflows & triggers, APEX development, complex validation rules, and Lightning Web Components.
• Providing technical support for all Sales Cloud and Service Cloud users, addressing support calls in order of urgency and escalating calls where needed.
• Performing basic Salesforce Administration (User & Security management, data maintenance, dashboards, reports, fields, page layouts, etc).
• Building and maintaining fields, views, reports, dashboards and other Salesforce objects and functions.
• Executing requirements analysis and documentation with the business to create functional specifications.
• Researching Salesforce and related products as needed; assisting with selection, providing integration, delivery, and third level technical support.
• Developing a deep understanding of company data and processes.
• Working with business groups to add new and optimize existing processes, workflows, and customizations.
• Maintaining technical documentation, assisting with test plans & scripts.
• Performing system testing and assisting with User Acceptance Testing.

Qualifications

• Bachelor’s degree in Computer Science, Computer Systems Engineering, Systems Engineering, or closely related technical field.
• 5 years experience in a related technical engineering role.
• Expert experience with Sales Cloud, Service Cloud Voice, Marketing Cloud, Sales Operations, Pipeline Development, Lead Creation, Agentforce, Integration, and Analytics.
• Designed and deployed custom complex workflows and triggers, APEX development, complex validation rules, and Lightning Web Components.
• Delivered comprehensive work in a Salesforce role providing development and customization support.
• Proven track record of Salesforce experience in a complex, large, or fast-growing enterprise.
• Deep technical proficiency with SOQL, SOSL, and Apex Coding.
• Demonstrated experience creating and deploying Salesforce integrations.
• Strong experience with project management, requirements, traceability, test planning, test execution, and quality.

Benefits

• Health Benefits (Medical, Dental & Vision)
• Tuition Reimbursement Program
• Short & Long-term disability
• Life Insurance
• Flexible Spending Account (Section 125)
• Matching 401K retirement plan
• Career advancement
• Bonus opportunities
• Generous PTO