AI Product Manager

The preferred location for this position is New Orleans, LA or The Woodlands, TX. Other locations within the service territory may be considered*** Job Title: AI Product Manager PS Job Title: AI Product Manager Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC The preferred location for this position is New Orleans, LA or The Woodlands, TX. Other locations within the service territory may be considered*** Job Summary/Purpose Job Summary: The Product Manager role within our utility company is pivotal in orchestrating product development, overseeing delivery teams (referred to as pods), and establishing and refining a repeatable and agile delivery methodology. This role involves leading and directing the daily operations of these teams, serving as Product Owner, ensuring their performance aligns with established benchmarks, and cultivating an agile culture conducive to efficient product delivery. Purpose Statement: This role’s primary purpose is to spearhead product development efforts, leveraging organized delivery teams (pods) and maintaining a dynamic, repeatable agile delivery methodology. It entails not only leading the day-to-day activities of these teams but also monitoring and reporting their performance to ensure alignment with objectives. Moreover, fostering an agile delivery culture is paramount to this role’s responsibilities because it promotes an environment where innovation, collaboration, and adaptability drive successful product delivery within the organization. Job Duties/Responsibilities Project Vision: Develop and articulate a clear product vision aligned with the utility’s goals and customer needs. Project Planning: Collaborate with cross-functional teams to create project plans, defining scope, timelines, and resource requirements. Execution Oversight: Lead the execution phase, ensuring that project activities are on track and in line with the established roadmap. Risk Management: Identify and mitigate risks that may impact project delivery, implementing contingency plans when necessary. Program Alignment: Ensure product initiatives align with broader program objectives and organizational strategies. Resource Coordination: Coordinate resources across multiple product-related projects to optimize efficiency and minimize bottlenecks. Program Governance: Oversee adherence of governance standards within the product management domain. Portfolio Strategy: Contribute to defining and refining the product portfolio strategy, aligning it with market demands and business goals. Performance Tracking Monitor and assess the performance of products within the portfolio, making data-driven decisions to maximize value and ROI. Portfolio Optimization: Optimize the product portfolio by evaluating market trends, customer feedback, and technological advancements. Team Leadership: Lead and inspire cross-functional teams, including the pods, fostering a collaborative and innovative working environment. Product Owner: product management responsibilities including developing and maintaining the product vision, strategy, and roadmap, as well as working closely with the development team; Prioritize the product backlog based on business value, user needs, and technical feasibility. Product Owner: Collaborate with stakeholders to understand requirements, define user stories, definition of ready, definition of done, and set acceptance criteria. Work closely with the development team to ensure stories are well-defined and the team has a clear understanding of what needs to be built. Translate requirements into Develop user stories and epics. Product Owner: Responsible for product deliverables; includes accepting or rejecting work based on pre-defined acceptance criteria. Also defines and prioritizes product features. Change Management: Drive strategic changes within the product management domain, ensuring teams adapt to evolving market landscapes and customer needs. Decision-making: Make informed and timely decisions, guiding teams toward successful product launches and adaptations based on market feedback. Product Development: Drives product development to launch and post-launch iterations. Customer Satisfaction Analysis: Facilitates customer feedback to inform product decisions, ensuring products meet business requirements. Product Strategy: Define and refine product strategies, ensuring they align with customer needs, competitive landscapes, and technological advancements. Methodology Establishment: Develop, refine, and maintain an agile delivery methodology tailored to the unique needs of product management within the company. Agile Implementation: Guide teams in the implementation of agile principles, facilitating iterative development and continuous improvement processes. Reporting: Generate regular reports to communicate project progress, risks, issues key metrics, and insights to stakeholders and AI team. Minimum Requirements Minimum Education Required of the Position A Bachelor's degree in a relevant field such as Computer Science, Artificial Intelligence, Business Administration, Information Technology, or a closely related discipline is required. Additionally, candidates should possess a strong academic background with coursework or specialization in strategic planning, project management, and leadership. Equivalent professional experience in the field demonstrating expertise and a proven track record in technical planning and delivery. Minimum Experience Required Of The Position 4 + years of leading products, projects, or programs, preferably within the utility industry Experience with process improvements and optimizations. Experience with strategy and change management for an office function. Experienced in both Agile and Waterfall methodology and JIRA tool. Minimum Knowledge, Skills And Abilities Required Of The Position The ideal candidate will bring a combination of educational achievements, professional certifications, and a substantial track record of hands‑on experience in AI planning and delivery, reflecting both technical proficiency and strategic leadership capabilities. Comprehensive understanding of project management methodologies, business strategy formulation and implementation, and change management principles and practices. Strong skills in overseeing the successful execution of projects, leading organizational change, and establishing and managing key performance indicators (KPIs) for projects, focusing on continuous improvement. Capacity to navigate and lead in a rapidly evolving technological landscape, with a mindset that encourages and embraces innovation while demonstrating influencing skills to gain support for AI initiatives from stakeholders at various organizational levels. Any Certificates, Licenses, Etc. Required For The Position Program Management Professional (PMP) certification preferred, Certified Scrum Product Owner (CSPO) preferred, Certified ScrumMaster (CSM) preferred Other Attributes Functional Knowledge In depth understanding of project management methodology, from initial scoping to final delivery and user adoption. Business Expertise: Strong knowledge of business requirements for aligned business unit and how business needs will shift over time. Leadership: Proven leadership skills in building, leading, and motivating high-performing teams. Problem Solving: Able to resolve complex problems, especially with translating business requirement to functional and operational capability and to keep projects on track. Impact: Deliver new projects and programs to business units and ensure that the final outcome meets their needs. Interpersonal Skills: Able to coordinate to multiple stakeholders, cross-functional team members, while building consensus on desired outcomes. Effectively resolves conflicts and disagreements within the team. Working Conditions/Essential Functions/Physical Requirements Office environment with minimal physical requirements. As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. Primary Location Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Mississippi : Jackson || Texas : The Woodlands Job Function Corporate FLSA Status Professional Travel Percentage Up to 25% Equal Opportunity Employer An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below. EEO Statement The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. Accessibility Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. Additional Responsibilities As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. Know Your Rights: Workplace Discrimination is Illegal The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact View email address on click.appcast.io to schedule a time to review the affirmative action plan during regular office hours. Working Conditions As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. #J-18808-Ljbffr Entergy