Systems Field Administrator

Oxford Solutions is hiring a Systems Administrator for a contract-to-hire role supporting an IT consulting environment. This position is remote within the U.S. and must support Eastern Time hours. In this role you will manage and support customer infrastructure, provide advanced technical support, and assist with long-term IT initiatives in a managed services setting.

Responsibilities

• Provide Level 3 technical support for customer environments
• Manage and support Windows Server and Active Directory systems
• Monitor networks, systems, and devices for assigned customers
• Triage and resolve support tickets while meeting SLA and KPI expectations
• Support cloud and virtualization environments
• Assist with onboarding and offboarding customers and systems
• Create and maintain technical documentation
• Support junior team members and participate in on-call rotation

Qualifications

• 3-5 years of Systems Engineering experience in a Windows Active Directory environment
• MSP or customer-facing IT support experience preferred
• Strong experience with Windows Server administration and patching
• Experience with VMware vSphere/ESXi; Hyper-V or Nutanix a plus
• Working knowledge of Microsoft 365 (Exchange Online, SharePoint, Teams, Intune)
• Experience with Azure and/or AWS environments
• Familiarity with Azure Entra, MFA, and conditional access
• Strong troubleshooting and communication skills
• Ability to support EST hours and work occasional off-hours maintenance
• Contract to hire
• Remote within the U.S.
• Eastern Time hours required
• Occasional travel to customer sites as needed