Product Manager (Software)

As a Software Product Manager at Formlabs, you’ll talk directly with customers to understand how they use our products and how our products could be better You’ll interface with our customer service team, design, and engineering to identify, define and ship the best solutions to solve customer problems Our printers are interesting and complex machines combining software, hardware, and materials science Like a Tesla, software is the key component that enables us to continually ship improvements for our printers If you’re excited to tackle this role on real world products, we want you to join us as a Software Product Manager Our software product portfolio spans many areas and it’s rapidly growing, including: Firmware/UI: Supporting our 3D printers with industrial quality 3D printing enabled by firmware and world-class user experience enabled by the UI on each machine Desktop: Preform is the command and control engine for our 3D printers. Evolve the feature set that our customers use every day to initiate prints on our close to 100k printers in the field IoT: Dashboard is the gateway for our customers to our products. Help us make the printers more connected to enable remote monitoring, scheduling, etc Workflows: our customers come from a variety of industries. Build integrations and new products to enable manufacturing, dental and other industry workflow to accelerate our growth in those industries What You’ll Do: Identify immediate upcoming user needs, then work with the team to develop product requirements and a product roadmap that addresses them Using these factors, define a strong product vision, build a product roadmap and create a business case to pitch to the leadership team of Formlabs Define key product metrics to track progress towards this vision, and deliver results on these metrics Work with Engineering & Design to brainstorm and solve product problems elegantly, write specs for these features and improvements Ensure product improvements get shipped to customers as soon as possible Work seamlessly across technical, business, and design teams to guide well designed, well-built features that impact the business over the finish line This person will serve as the voice of the customer, working to develop and launch products that will delight our members and support business goals Willing to wear many hats and jump in wherever needed to get features shipped Excellent communication skills A quick and intuitive problem-solver able to make decisions independently Driven by a desire for excellence and a sense of ownership Background (education or work) in an engineering discipline Love to work in a collaborative environment Help us build an inclusive community that will change the face of 3D printing Experience in IoT devices Experience in CAD/CAM Entrepreneurial background Passion and/or experience in 3D printing Experience with Agile/Scrum development methodologies #J-18808-Ljbffr Formlabs