Junior Cloud Administrator

Junior Cloud Administrator – Focus: Microsoft 365 & Cloud Operations The Junior Cloud Administrator will support the IT team in maintaining, monitoring, and optimizing our cloud infrastructure, with a strong focus on the Microsoft 365 (Office 365) ecosystem. This role is ideal for a proactive professional with a foundational understanding of cloud environments who is eager to manage enterprise collaborative tools, identity management, and cloud operations. Primary Responsibilities Microsoft 365 Administration – Perform daily administrative tasks within the Microsoft 365 admin center, including managing user licenses, configuring shared mailboxes, and supporting Exchange Online. Modern Device Deployment – Assist with the configuration and maintenance of: Windows Autopilot deployment profiles: register hardware hashes, manage Out-of-Box Experience (OOBE) settings, and ensure a seamless, zero-touch provisioning experience for end-users. Endpoint Management (Intune) – Monitor and maintain Microsoft Intune configurations, including device enrollment (Windows, iOS, Android), application packaging/deployment, and routine patch management (Windows Update for Business). Policy & Compliance Enforcement – Support the implementation of Intune configuration profiles, endpoint security baselines, and device compliance policies to ensure hardware aligns with organizational security standards. Collaboration Platform Support – Maintain and support SharePoint Online, Microsoft Teams, and OneDrive environments, ensuring proper site creation, data structure, and sharing permissions. Identity & Access Management (IAM) – Assist with user onboarding/offboarding, managing security groups, and enforcing conditional access policies and Multi-Factor Authentication (MFA) via Microsoft Entra ID (formerly Azure AD). Monitoring & Security Alerts – Monitor cloud security dashboards and audit logs for anomalies, assisting with the initial triaging of system alerts. Backup & Data Retention – Monitor automated cloud backup solutions and assist with standard data retention and discovery requests. Documentation & Training – Create and maintain technical documentation, standard operating procedures (SOPs), and end-user self-help guides for Office 365 features. Requirements Education – Associate’s degree in information technology, Computer Science, or equivalent hands‑on technical experience. Microsoft 365 Expertise – Foundational knowledge of Microsoft 365 core services (Exchange, SharePoint, Teams, OneDrive, Intune, Autopilot) and Entra ID. Certifications (Preferred) – Microsoft 365 Certified: Fundamentals (MS-900) or Microsoft 365 Certified: Administrator Potential (MS-102). Networking – Basic understanding of DNS concepts (such as MX, SPF, DKIM, and TXT records) vital for email delivery and domain verification. Scripting – Basic familiarity with PowerShell for querying data and automating routine Microsoft 365 tasks. Preferred Skills (The Plus List) Exposure to cloud security and compliance dashboards (e.g., Microsoft Purview). Familiarity with Remote Monitoring and Management (RMM) platforms or centralized IT ticketing systems. Experience troubleshooting Office 365 desktop apps and mail flow issues. Knowledge of compliance frameworks (e.g., NIST, SOC2). #J-18808-Ljbffr