Platform Engineer

Platform Engineer

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

We Are Looking to Add a Key Member to Our Technology Team!

The Platform Engineer is an entry-level engineering role responsible for learning and supporting the platforms, tools, and technologies that enable GreatAmerica's business and technology operations. Working under the guidance of experienced engineers, this role contributes to platform maintenance, monitoring, automation, troubleshooting, and continuous improvement activities while building foundational technical, operational, and business knowledge.

As a Platform Engineer, you will:

• Assist in the implementation, maintenance, and support of platform capabilities under guidance.
• Support platform lifecycle activities including provisioning, configuration, upgrades, patching, and monitoring.
• Assist with automation and continuous improvement initiatives to improve platform reliability, scalability, and efficiency.
• Monitor platform health and follow established procedures to identify, troubleshoot, resolve, or escalate issues.
• Support incident, problem, and change management processes.
• Follow established security, compliance, and operational controls.
• Document work activities, processes, configurations, and solutions using established standards.
• Collaborate with engineers, technology teams, vendors, and business partners to support platform-related initiatives.
• Build understanding of how platform services support business operations and technology outcomes.
• Learn to identify and escalate issues originating from upstream systems, vendors, integrations, or dependencies.

To be successful in this role you will need:

Preferred skills:

• Exposure to a major cloud platform (Azure/AWS/GCP)
• Familiarity with CI/CD concepts and IT service management practices (Jira/ServiceNow)
• Familiarity with source control tools (GitHub/Bitbucket/Azure DevOps) and basic Git workflows
• Exposure to infrastructure-as-code concepts (Terraform)
• Familiarity with JSON/YAML for configuration and templating
• Exposure to containerization (Docker); familiarity with Kubernetes concepts (Pods, Deployments) a plus
• Exposure to Linux fundamentals (command line, file systems, basic administration)
• Exposure to basic scripting (Bash/Python) for everyday automation tasks
• Basic programming or scripting ability (.NET/Java/JavaScript/TypeScript)
• Exposure to networking fundamentals (DNS, load balancing, basic firewall/security group concepts)
• Basic awareness of how monitoring and alerting can surface failures originating outside the platform being monitored
• Interest in financial services, banking, or regulated-industry technology

Education:

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience
• 0-3 years of relevant experience

Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:

Financial Benefits

• Competitive Compensation
• Monthly Bonuses for Eligible Employees
• 401(k) and Company Match
• Annual Profit Sharing
• Paid Time Off

Health, Wellbeing, and Family Planning Benefits

• Paid Vacation - starting at 80 hours annually for employees in their first year of service.
• Paid Sick Days - Ten (10) per year with a conversion option for unused time.
• Ten (10) Paid Holidays per year
• Gym Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short-Term and Long Term Disability
• Company Paid Life Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Employee Assistance Program
• Parental Leave

Education and Career Planning Benefits

• Tuition Assistance
• Networking Opportunities
• Leadership Development Opportunities

Perks

• Paid Parking
• Service Awards
• Hybrid work arrangements
• Business casual environment
• A strong organizational culture focused on our greatest asset: you!