Patient Liaison l Tri-County Hospital & Clinic

Join Our Team at Gundersen Health System Where Love + Medicine Meet

Are you passionate about helping others feel seen, heard, and cared for? Join our dedicated team as a Patient Liaison, where your empathy and attention to detail will make a real difference every single day.

What's Available:

• 0.9 FTE (72 hours bi-weekly)
• Shift: 8 or 9 hours shifts between 5:30 AM - 11:00 PM including weekend rotation
• This position will have a home base of Whitehall with travel to Blair, Mondovi and Independence depending on clinic need

What You'll Do

• Partner with clinicians, nurses, and medical assistants to ensure smooth patient registration and scheduling
• Collect payments and verify information with accuracy and empathy
• Deliver exceptional customer service both in person and over the phone

What You'll Get

• Starting pay of $17.55/hour + more for experience!
• A welcoming, close-knit small-town community
• Tuition reimbursement to support your growth
• A generous benefits package
• Career development opportunities within a respected healthcare network

What You'll Need

• High School Diploma or equivalent
• At least 1 year of experience in an office setting with customer service responsibilities
• Proficiency in Microsoft Office and general computer skills

Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities

Equal Opportunity Employer