Part Time Customer Service Associate
$18.5 per hourHertz
As a Customer Service Associate, you will be interacting with our customers to
provide world-class service to rental car customers by providing helpful,
courteous, and quality assistance. This includes flexing into various customer
service roles, including providing attentive, courteous, and expeditious service
to our customers as they return their vehicles, greeting customers and
responding to customers' inquiries regarding vehicles and providing directions
as needed. This also includes helping customers who come to the counter to
process their rental, and providing a seamless experience to customers who are
exiting the rental car center. What You’ll Get: * Hourly Rate is $18.50 + Commission. This role provides On Target Earning
potential of starting 2%; which includes monthly bonus plans.
Bonus Plans: Eligible, Up to 12%
Bonus: Eligible, Up to 12%
Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
Up to 40% off the base rate of any standard Hertz Rental
Medical, Dental & Vision plan options
Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
* Retirement programs, including 401(k) employer matching: Hertz will match
your contributions dollar for dollar on the first 3% you contribute and 50
cents per dollar on the next 2% you contribute.
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more Qualifications: * 1+ years of customer service experience Skills: Passion for customer service and attention to detail - Goes the extra mile
Self-motivated to achieve and exceed targeted goals
Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these
systems while engaging with the customer in person and/or over the phone.
Proficiency in English
Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged
to apply
Work in a fast-paced environment with a variety of tasks.
Excellent organizational and time management skills
Demonstrate professionalism and interpersonal skills
Proven experience of working well within a team
100% customer focus, with proven experience within a customer facing environment Apply today and shift your career into drive for tomorrow! The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental
brands in approximately 9,700 corporate and franchisee locations throughout
North America, Europe, The Caribbean, Latin America, Africa, the Middle East,
Asia, Australia and New Zealand. The Hertz Corporation is one of the largest
worldwide airport general use vehicle rental companies, and the Hertz brand is
one of the most recognized in the world. US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We
take affirmative steps to promote employment and advancement opportunities. The
endless variety of perspectives, experiences, skills and talents that our
employees invest in their work every day represent a significant part of our
culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics
that make them unique.
EOE, including disability/veteran
Vacancy posted 19 hours ago
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