Customer Manager - Walmart Omnichannel, Confectionery

Customer Manager - Walmart Omnichannel, Confectionery
Bentonville, AR

The Customer Manager, Walmart-Omnichannel, Confectionery is the omni-channel subject matter expert supporting the largest digital business within Mars Snacking. This role leads Walmart's Online Pickup & Delivery (OPD) strategy and omni growth plans, driving digital performance through best-in-class digital shelf execution, content optimization, pricing and promotion strategy, and seamless omni-integration.

Operating in a fast-evolving environment, this role requires a self-starter who thrives in ambiguity, builds new capabilities, and operates with a strong ownership mindset.

What are we looking for?

Bachelor's Degree

5+ years in Sales, Marketing, eCommerce, or Omni/Digital roles within CPG or retail

Experience managing large, complex retail customers

Strong understanding of syndicated data and digital performance metrics

Digital commerce or OPD experience preferred

Proven self-starter comfortable operating in ambiguity

Strong ownership mindset with ability to influence cross-functional partners

What would be your key responsibilities?

Lead Walmart Omni Strategy:

Own development and execution of OPD and omni-channel plans that drive digital growth and category leadership

Drive Digital Shelf Excellence:

Partner cross-functionally to optimize assortment, search visibility, content quality, digital shelving, pricing, and promotions

Accelerate Digital Growth:

Identify and execute opportunities to expand online penetration, improve conversion, and enhance digital shopper experience

Influence Through Insights:

Deliver data-driven recommendations that create mutual value and strengthen category performance

Build & Scale Capabilities:

Establish new processes, tools, and ways of working that improve omni execution and digital performance

Execute with Excellence:

Lead new item launches and ensure flawless execution of customer plans

Represent the Voice of the Customer:

Translate customer insights into internal strategy and action

What can you expect from Mars?

Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.

Join a purpose driven company, where we are striving to build the world we want tomorrow, today.

Best-in-class learning and development support from day one, including access to our in-house Mars University.

An industry competitive salary and benefits package, including company bonus.

Mars does not sponsor visas for this role.

This position is not eligible for relocation benefits.

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