Executive Director, Clinical Platforms & Product Development
Klein Hersh
Product Strategy, Engineering & Platform Ownership
Define and execute the clinical platforms product strategy and roadmap, aligned to our client’s enterprise and clinical delivery objectives.
Key Requirements:
Bachelor’s degree in Information Technology, Health Informatics, Life Sciences, Business Administration, or a related field.
Our client may consider relevant and equivalent experience and successful project outcomes in lieu of educational requirements.
Experience (Minimum Required):
- 12+ years of experience in clinical research, CRO, pharmaceutical, or regulated healthcare technology environments.
- Demonstrated experience leading end-to-end product development and building enterprise-scale applications/platforms.
- Deep understanding of the full clinical trial lifecycle and supporting technology ecosystems.
- Proven experience in digital health technologies, clinical platforms, or patient-centric solutions.
- Significant leadership experience across product management, engineering, and operational delivery.
- Experience operating and leading complex PMO and enterprise delivery functions.
- Proven track record supporting client-facing engagements, sponsor interactions, and bid defense activities.
- Strong experience managing vendor ecosystems and external strategic partners.
- Experience working in highly matrixed, global organizations.
- Demonstrated ability to balance strategic vision with hands-on execution.
Preferred Qualifications Include:
- Master’s degree (MBA, Health Informatics, or related field).
- Experience in clinical monitoring, project management, or clinical operations delivery.
- Relevant certifications (e.g., PMP, SAFe, ITIL, Agile).
Physical Demands / Work Environment
Office/Home-Based:
Work Environment:
- Work is performed in an office environment with exposure to electrical office equipment.
- Occasional drives to site locations with occasional travel both domestic and international.
Physical Requirements:
- Frequently stationary for 6-8 hours per day.
- Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
- Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
- Light to moderate lifting and carrying, or moving of objects, including luggage and laptop computer with a maximum lift of 15-20 lbs.
- Regular and consistent attendance.
- Varied hours may be required.
- Some travel (up to 25%)
- Lead end-to-end product development lifecycle, including ideation, engineering, validation, deployment, and lifecycle management of applications.
- Drive adoption of a product-centric operating model (agile, DevOps, customer-first delivery).
- Ensure solutions are scalable, secure, and compliant with regulatory requirements within clinical research.
- Evaluate and integrate digital health, AI/ML, and emerging technologies to enhance clinical trial delivery and patient experience.
Clinical Platforms Operations & Delivery Enablement
- Lead the day-to-day operating model for Clinical Platforms, ensuring delivery predictability, quality, and efficiency.
- Own PMO governance, portfolio prioritization, and execution discipline across platform initiatives.
- Establish consistent delivery standards, reporting cadence, and performance metrics.
- Proactively identify and mitigate risks, dependencies, and resource constraints.
- Ensure alignment between product roadmaps and delivery capacity.
- Drive continuous improvement in delivery speed, cost efficiency, and quality outcomes.
Clinical Domain & Trial Lifecycle Integration
- Ensure platforms support the end-to-end clinical trial lifecycle, including study startup, site management, data capture, monitoring, safety, and regulatory submission.
- Translate clinical and operational needs into technology-enabled solutions that improve efficiency, compliance, and data integrity.
- Partner with Clinical Operations, Data Management, Biostatistics, and Regulatory teams to ensure platform capabilities align to trial execution needs.
Stakeholder & Cross-Functional Leadership
- Act as the primary integrator across Clinical Operations, Commercial, Quality, Regulatory, Security, and Data Privacy.
- Partner with business leaders to ensure clear accountability, governance, and decision-making across complex initiatives.
- Ensure platform capabilities are effectively adopted and embedded within the business.
- Simplify complexity through clear ownership and streamlined processes.
Client, Commercial & Bid Defense Enablement
- Lead Clinical Platforms representation in client engagements, sponsor meetings, and bid defense activities.
- Develop and deliver platform narratives, demonstrations, and supporting materials.
- Partner with Commercial and Business Development teams to position platforms as a differentiated capability.
- Support executive sponsors by ensuring readiness, alignment, and follow-through for client interactions.
Executive Communications & Platform Storytelling
- Own development of executive-level communications, presentations, and external-facing materials.
- Build and maintain a standardized library of platform assets (decks, demos, one-pagers).
- Ensure messaging is aligned to our client's strategy, brand, and value proposition.
Vendor & Partner Management
- Lead management of strategic vendors and technology partners, including performance, SLAs, and delivery outcomes.
- Drive vendor optimization, cost efficiency, and performance improvement initiatives.
- Provide executive-level recommendations on partner strategy and investment decisions.
Financial, Operational & Talent Leadership
- Own budget, financial planning, and resource allocation for Clinical Platforms.
- Lead and scale high-performing global product, engineering, and operations teams.
- Foster a culture of innovation, accountability, and continuous improvement.
Location: Raleigh, NC
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