Hamilton, MT - Desktop Support Technician
Heunets Inc
We are seekinga skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. RESPONSIBILITIES Provide first/second level contact and problem resolution for customer issues. Work with third party vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop application. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices and telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Candidate should be willing to perform other duties as assigned. QUALIFICATIONS Background knowledge in Computer science or any related field. Minimum of 18 months of IT experience. Experience in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems. Basic knowledge of Mac operating system, to support Apple PC users. Experience in mobile device management including iOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLAs. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. #J-18808-Ljbffr Heunets Inc
- A technology company is seeking a Desktop Support Technician in Montana. This role involves providing onsite support, troubleshooting hardware and software issues, and managing a ticketing system. Ideal candidates should have a background in computer science, a minimum...SuggestedContract workShift work
- ...organizations working together to ensure quality affordable housing throughout the US. Position Description: Apartment Maintenance Technician This position performs light construction work and custodial functions. Carpentry: Remodel and repair work Plumbing and...SuggestedApprenticeship
- Laboratory Technician (NIH) Cape Fox Facilities Services is seeking an experienced Laboratory... ...Technician will independently provide support services to satisfy the overall... ...Division of Intramural Research (DIR), RML-Hamilton, MT. Essential Functions and Responsibilities...SuggestedFor contractorsWork at office
- ...Services is seeking an experience Laboratory Technician. The Laboratory Technician will independently provide support services to satisfy the overall operational objectives... ...) Division of Intramural Research (DIR), RML-Hamilton, MT. Essential Functions and Responsibilities...SuggestedFor contractorsWork at office
- A technology solutions company is seeking a skilled Desktop Support Technician in Montana. The role involves providing onsite support, troubleshooting hardware and software issues, and maintaining effective communication with customers. Candidates should have at least...SuggestedContract work
- A leading facilities services provider is seeking an experienced Laboratory Technician to provide support at the National Institutes of Health (NIH) in Hamilton, Montana. Responsibilities include maintaining and repairing scientific instruments, ensuring efficient equipment...
$100k - $160k
...(Based on Experience) Are you a seasoned AUDI Master Guild Technician ready to take your career to the next level? JP Euro , a leading... ...the latest AUDI and European auto technology. ? Positive, Supportive Team Culture Be part of a team that values collaboration,...Hourly payRelocationRelocation package$18 - $20 per hour
Triad Building Components is seeking a reliable Metal Worker to join our team in Victor, Montana. This full-time position offers competitive pay ranging from $18 to $20 per hour and stable, year-round employment. You'll assist with metal fabrication, operate safety equipment...Hourly payFull time$20 per hour
...Responsiveness We move quickly to meet our clients needs and support our team. Teamwork We collaborate help each other grow and... ...paid expenses Responsibilities Your Role as a Service Technician No prior experience No problemwell train you from the ground...Hourly payFull timeLocal areaImmediate startFlexible hoursNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Hamilton, MT - Desktop Support Technician. Be the first to apply!

