Project Manager II- Retail Digital Banking

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Project Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Cleveland, OH or Birmingham, AL. We are seeking an experienced Project Manager II to lead the delivery of complex technology initiatives supporting our Retail Digital Banking organization. This role will be responsible for managing high-visibility projects and programs focused on online banking, mobile banking, and other customer-facing digital platforms. The ideal candidate has a strong background in technology project delivery, software development lifecycle management, financial oversight, stakeholder engagement, and risk management. This position partners closely with business leaders, technology teams, vendors, and cross-functional stakeholders to successfully deliver strategic initiatives within scope, budget, and timeline expectations. Key Responsibilities: • Manage medium to large-scale technology projects and programs supporting Retail Digital Banking initiatives. • Lead projects throughout the full Software Development Lifecycle (SDLC), from initiation through implementation and post-production support. • Partner with business and technology teams to define project scope, objectives, timelines, resource needs, and success metrics. • Develop and manage detailed project plans, budgets, forecasts, and financial reporting. • Facilitate Agile project execution, including Scrum ceremonies, sprint planning, backlog management, and delivery tracking. • Identify, monitor, and mitigate project risks, issues, dependencies, and change requests. • Drive effective stakeholder engagement and communication across all levels of the organization. • Manage relationships with third-party vendors and external partners to ensure successful delivery of project objectives. • Ensure adherence to governance, compliance, regulatory, and risk management requirements, particularly within a highly regulated environment. • Provide regular status reporting and executive-level updates on project health, milestones, financials, risks, and key decisions. • Contribute to portfolio and program management activities that support strategic business objectives. • Collaborate with teams to evaluate and leverage emerging technologies, including AI-enabled tools that improve project delivery and operational efficiency. Key Skills & Experience: • Project management experience leading technology and software development initiatives. • Experience delivering projects in Agile environments with knowledge of Scrum principles and practices. • Strong understanding of Software Development Lifecycle (SDLC) methodologies. • Demonstrated experience managing project financials, budgets, forecasts, and resource plans. • Proven ability to manage risks, issues, dependencies, and project governance requirements. • Experience working with Jira and other project management tools. • Strong stakeholder management skills with the ability to influence and collaborate across multiple teams. • Experience managing third-party vendors and external partners. • Excellent communication, presentation, organizational, and leadership skills. • Experience supporting large portfolios and high-dollar strategic initiatives. Preferred Qualifications: • Prior experience within Financial Services, Banking, FinTech, or other highly regulated industries. • Experience supporting Retail Digital Banking functions, including online banking, mobile banking, digital payments, or customer digital experiences. • Experience with portfolio and program management methodologies. • Familiarity with AI tools or technologies used within the workplace to enhance productivity, reporting, planning, or delivery management. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages projects from original concept through final implementation and post-project assessment. Accountable for meeting project objectives within established timeframes. May be assigned a single project or a portfolio, which require planning, oversight and communication across multiple segments. Typically, project size may reach or exceed $2.5m. Manages and allocates resources and organizes the work. Drafts and submits project budget proposals, and recommends subsequent budget changes where necessary. Plans and schedules project timeliness and milestones using appropriate tools. Partners with internal project liaisons to acquire human and material resources, assigns tasks, directs activities, and controls project execution. Motivates and supervises project team members. Tracks and reports progress, analyzes the results based on facts, defines the products of the project, and forecasts future trends in the project. Proactively manages changes in project scope, identifies potential crises, and devises contingency plans. Maintains communications for governing bodies and interested parties. Communicates project expectations to team members and stakeholders in a timely and clear fashion. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Agile Methodology, Analytical Thinking, Budgeting, Digital Banking, Leading Project Teams, Meeting Organization, Project Implementations, Project Management, Project Scope Development, Stakeholder Engagement, Strategic Objectives, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, IT Standards, Procedures & Policies, Organizational Leadership, Problem Solving, Project Administration, Project Management Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $63,750.00 – $127,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 07/08/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page. If you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join!