Patient Registration Coordinator

A bit about us:

We are seeking a detail-oriented and patient-focused Patient Coordinator / Front Desk Associate to serve as the first point of contact for patients. This individual will play a key role in front office operations, with a strong emphasis on insurance verification, patient intake, and ensuring accurate financial and demographic information.

Why join us?
• Medical, Dental, and Vision benefits.
• Short and Long Term Disability.
• Retirement Savings Plan-employer matching and 100% vesting upon enrollment.
• Paid Vacation and Sick time.
• Life Insurance and AD&D.
• Credit Union membership.
• 9 1/2 paid Holidays.

Job Details

Key Responsibilities
Greet and check in patients, providing a professional and welcoming experience
Verify insurance eligibility, benefits, and coverage prior to appointments
Collect co-pays, verify required documentation, and explain basic coverage information to patients
Accurately enter and update patient demographics and insurance details in the EHR
Schedule, confirm, and manage patient appointments
Assist with patient registration, intake forms, and sliding fee scale documentation (FQHC setting)
Answer phones, respond to patient inquiries, and route calls appropriately
Coordinate referrals, authorizations, and follow-up appointments
Maintain organized front desk operations and support efficient patient flow
Ensure compliance with HIPAA and confidentiality standards

Qualifications
1-3+ years of experience in a medical front desk, patient services, or healthcare administrative role
Hands-on experience with insurance verification, eligibility checks, and patient intake required
Experience in an FQHC or community health setting preferred
Strong understanding of insurance types (Medicaid, Medicare, commercial plans)
Familiarity with EHR systems (eClinicalWorks, Epic, or similar)
Excellent communication and customer service skills
Ability to multitask in a fast-paced, high-volume environment
Bilingual (Spanish or other languages) is a plus
High school diploma or equivalent required

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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