Docketing Technician (Office Automation)

Docketing Technician (Office Automation)

If selected for this position, you will serve as a Docketing Technician (Office Automation) for the United States Attorney's Office, District of New Mexico. Duties will include:

• Serves as a source of procedural and systemic information on all aspects of docketing functions.
• Recommends revisions of office procedures to improve docketing functions, expedite case processing.
• Provides information in an optimally precise and accurate manner.
• Develops or requests new or modified reports and internal processing procedures to meet changes in USAO needs or to improve docketing efficiency and effectiveness.
• Advises other docketing personnel on unique or complex cases or situations.
• Assists in troubleshooting systemic problems and recommending solutions.
• Explains the operation of the automated system and the importance of timely information to both new AUSAs and legal support staff.
• Provides ongoing instruction on docketing requirements and procedures.
• Develops local docketing training activities and materials.
• Ascertains the effectiveness of training sessions and makes required improvements.
• Develops and maintains automated records from initial referral to final disposition and case file closure.
• Utilizes advanced automation techniques to produce valid and reliable data and data analyses based on the specific needs of the requester.
• Analyzes content to determine the nature of the USAOs interest and cause of action.
• Updates databases and systems to record status changes in all items docketed.
• Reviews reports to identify recurring errors.
• Recognizes data elements that are missing and locates as necessary.
• Determines incoming cases or legal actions requiring special handling and makes appropriate referral prior to coding and data entry.
• Provides legal support services to AUSAs.
• Enters pertinent information into docketing system and routes to appropriate USAO employee.
• Conducts periodic case certification process.
• Reviews recurring reports (e.g., weekly reports of new claims, matter, and cases) and any statistical reports to respond to inquiries.
• Makes required corrections requested by authorized USAO employees.
• Based on knowledge of legal processes involved, and after review of automated records, determines when a case may be closed out of the system.
• Reviews case files to ensure all information is correct and completes records as necessary.
• Receives inquiries on case status from client agencies, the Court, USAO staff, defense counsel and other individuals.
• Retrieves information using query routines or from hard copy reports.
• Exercises confidentiality, tact, discretion, and judgment in determining what information may be properly released.
• Produces a variety of written documents and materials utilizing a wide range of office automation applications.

Responsibilities will increase and assignments will become more complex as your training and experience progress.