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Customer Experience Specialist — End-to-End Support

Floyd Home

Floyd is seeking a Customer Experience Associate in Detroit to advocate for customers through email, chat, and scheduled calls. You will manage the full customer journey from pre-purchase questions to post-purchase support, collaborating with warehouse, product, and service teams to ensure a seamless experience. Ideal candidates are highly organized, detail-oriented, with strong written communication and a curiosity for improving efficiency. #J-18808-Ljbffr Floyd Home

Vacancy posted 2 days ago
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