AR Analyst

AR Analyst

Location: Greenville, SC Schedule: Hybrid – Monday & Friday Remote / Tuesday–Thursday Onsite

Position Overview

The AR Analyst plays a key role in supporting and managing Accounts Receivable operations. This position partners closely with offshore AR Services teams and internal stakeholders to streamline invoice-to-cash processes, improve operational efficiency, and support customer satisfaction.

This role requires strong analytical skills, problem-solving abilities, and collaboration across departments including Customer Service, Sales, Accounting, Finance, Treasury, and IT. The ideal candidate will be comfortable analyzing trends, identifying process improvements, and acting as a subject matter expert for AR-related systems and procedures.

Key Responsibilities

• Perform account analysis to identify trends, issues, and root causes impacting Accounts Receivable performance
• Develop and implement solution plans to improve AR processes and customer outcomes
• Coordinate with offshore AR support teams and internal departments to resolve issues and meet objectives
• Lead or participate in cross-functional meetings focused on process improvements, training, and issue resolution
• Negotiate and resolve customer account issues within assigned authority levels
• Monitor and support third-party vendors assisting with AR functions
• Respond to inquiries related to:
  • Cash application
  • Reporting
  • Audit compliance
  • Invoice delivery
• Maintain relationships with banks, Accounting, Finance, Treasury, Collections, and Customer Service teams
• Perform General Ledger reconciliations during month-end close
• Research and validate payment applications to ensure accuracy
• Serve as a subject matter expert for AR systems, including:
  • Testing
  • Documentation
  • Training
  • Requirements gathering
  • Troubleshooting
• Assist leadership with scheduling, resource coordination, and project-related tasks as needed
• Support basic project management initiatives

Qualifications & Experience

• 2+ years of experience within a large Accounts Receivable or transaction-based accounting environment
• 2–4 years of cash application experience preferred
• Experience working within large organizations and high-volume environments
• Familiarity with lockbox functionality
• Bachelor's degree in Accounting, Finance, Business, or related field preferred
• Intermediate proficiency with Microsoft Office Suite:
  • Excel
  • Word
  • PowerPoint
  • Outlook
• Experience working in a metrics- or goals-driven environment
• Ability to develop and maintain procedures and policies based on:
  • Customer contracts
  • Corporate standards
  • Department best practices
  • Regulatory requirements
• Experience supporting international transactions preferred, including:
  • Multi-currency processing
  • Compliance
  • Tax and duties
• Experience partnering with IT teams for:
  • Requirements gathering
  • Testing
  • Troubleshooting
• Familiarity with enterprise ERP/CRM systems such as:
  • SAP
  • Oracle
• Experience with electronic transaction methods and tools including:
  • EDI
  • ACH/CTX
  • Ariba
  • Web-based procurement portals
• Familiarity with online research and shipping platforms such as:
  • UPS
  • FedEx
  • Google
  • Bing
• Ability to operate standard office equipment including:
  • Scanner
  • Copier
  • Fax
  • Phone
  • 10-key calculator

Preferred Skills

• Strong analytical and problem-solving abilities
• Excellent communication and collaboration skills
• Ability to work independently while aligning with team and company objectives
• Process improvement mindset with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.