Teller (PT) Enfield Branch

Position: Teller Department: Enfield Branch Job Status: Part-Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager Amount of Travel Required: Some Travel Positions Supervised: N/A

POSITION SUMMARY

Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. Must be available to work the following schedule: Thursday – 9a – 5:15p Friday – 9a – 5:15p Saturday – 8:15a – 12:15p Total Hours: 19.5

ESSENTIAL FUNCTIONS

Adheres to established Westfield Bank customer service standards. Provides information regarding bank products to all potential customers both retail and commercial. Independent performance of all teller transactions and related services. Maintains security of cash drawer. Proves cash drawer at end of day. Meets assigned referral goals through referral of bank products and services to meet customers banking needs. Assists in resolving customer problems as they arise. May assist with balancing the ATM. Assist customers with Safe Deposit. Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested.

POSITION QUALIFICATIONS

Competencies Accountability Customer Relations Decision Making/Judgment Job Knowledge Quality Education/Experience/Skills High School Diploma or GED required. Minimum of 6 months of previous cash handling and customer service experience preferred.

PHYSICAL DEMANDS

Stand: Frequently Walk: Frequently Sit: Occasionally Handling / Fingering: Constantly Reach Outward: Frequently Reach Above Shoulder: Occasionally Climb: Occasionally Crawl: Occasionally Squat or Kneel: Frequently Bend: Frequently Lift/Carry 10 lbs or less: Frequently 11-20 lbs: Frequently 21-50 lbs: Occasionally 51-100 lbs: Not Applicable Over 100 lbs: Not Applicable Push/Pull 12 lbs or less: Occasionally 13-25 lbs: Occasionally 26-40 lbs: Occasionally 41-100 lbs: Occasionally Other Physical Requirements: None #J-18808-Ljbffr Westfield Bank