SUPERVISOR CB

Supervisor Cb

Miami Beach - Miami Beach, FL 33140

Job Description

1ST CLASS PARKING is a fast-growing valet parking company with more than 15 years of experience, providing its services to high-end hotels, condominiums, and special events in Miami three-county area.

We are looking for a supervisor to join our team. We are looking for service-minded individuals who are committed to providing outstanding customer satisfaction, team player, highly motivated, energetic, that love cars and are interested in working full-time.

Supervisor are expected to:

• Oversee the daily operations of the valet parking service.
• Supervise valet attendants to ensure smooth and efficient service.
• Maintain a high standard of customer service and ensure guests receive a positive first and last impression.
• Monitor vehicle flow, ensuring timely parking and retrieval.
• Train new valet attendants on company procedures, safety protocols, and customer service expectations.
• Enforce company policies and ensure compliance with safety regulations.
• Handle customer complaints and resolve issues promptly and professionally.
• Conduct regular inspections of the valet area to maintain cleanliness and organization.
• Manage and secure vehicle keys, ensuring proper tagging and storage.
• Report any incidents, accidents, or operational challenges to upper management.
• Assist with valet parking duties during peak hours if needed.
• Ensure valet attendants adhere to dress code and maintain a professional appearance.
• Schedule is 40 hours per week from 3 pm to 11 pm with 1 shift from 11 pm to 7 am (including weekends)
• Hotel experience a plus.

Qualifications

• One year of experience as a supervisor in valet parking.
• Fluent in English and Spanish
• Valid Florida driver's license
• Clean driving record
• Drive stick shift vehicles
• Ability to run and remain standing for extended periods of time

Men and women are encouraged to apply! If you're passionate about cars, enjoy working in a fast-paced environment, and take pride in delivering exceptional service, we'd love to hear from you!