Credit Specialist- SeaFax

SUMMARY

Primary responsibility for writing new business reports and processing customer credit applications. Provide answers to customer inquiries on new, out-of-date and in-date credit report files. All work follows the guidance and procedures as directed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Gather, update, and analyze business data as required by policy manual.
• Recommend a credit advisement/limit based on information obtained while processing the credit application or new business report.
• Remain knowledgeable of current events and how they impact our customer’s business.
• Provide professional assistance to both Information and Service clients.
• Maintain confidentiality and security of company and client information.
• Manage a consistent flow of work as directed to ensure customer satisfaction.
• Daily check-ins with clients as to the status of their reports.
• Quality assurance standards are applied to all credit reports published.
• Assist with daily search for newswire stories as well as writing the stories on an as needed basis.
• Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information).

QUALIFICATIONS

EDUCATION / EXPERIENCE

Bachelor's Degree

One (1) or more years of related work experience

SKILLS

• Strong analytical and problem solving skills
• Proven skills in time management, multi-tasking and meeting deadlines
• Excellent customer service skills, including telephone and listening skills
• Ability to pay close attention to detail
• Ability to maintain a positive attitude in challenging interactions
• Ability to work within a team and to foster teamwork

#LI-RF1