General Manager- Aircraft Fueling (ITP)

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

Safety, Security, and Environmental stewardship are core values of Menzies Aviation (MA). MA has a duty of care to provide a safe workplace to our Employees; and this important responsibility ultimately falls to the General Manager.

The General Manager is responsible for implementation and adherence to MA Safety, Security, Quality, and Training policies and SOPs as well as local, state, Federal regulations and all station operations, service delivery.

The role requires a seasoned senior manager with a strong operational and business understanding and leadership skills. The incumbent must have the ability to run a business in a challenging environment, whilst maintaining strict Menzies Corporate Governance and Financial guidelines.


Service offered at the station is Aircraft Fueling.

• Reports to: Regional Director
• Location: Milwaukee, WI |MKE
• Salary: $75,000.00

What you will be doing

• Fully responsible for all aspects of the station (combined Menzies and ASIG station operations). Services offered at the station include ITP Fueling, Passenger & Ramp Handling, and third party GSE Maintenance.
• Fully accountable for the financial performance and compliance with Corporate Governance, legal and quality aspects of Menzies’ businesses in the station
• Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems, risk assessments, periodical inspections & audits, operational training programs, planning, operational processes and service delivery.
• Regularly interacts with customers to promote the station and to measure the level of customer satisfaction. Uses customer feedback to constantly develop and improve capabilities and processes
• Implementation of the company policies and procedures, promoting sound safety, security and people management practice.
• Promoting and driving a ‘safety first’ culture through all levels of the organisation.
• Ensure the business unit remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirements.
• Lead and motivate hard working teams to deliver excellent quality and productivity
• Directing and motivating Managers to achieve agreed targets.
• Safety and security are the responsibility of each employee

Safety, Security, Wellbeing and Compliance:


You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Degree or postgraduate qualification
• Excellent leadership and people management skills
• Experience in business development, sales and commercial negotiation & pricing
• Wide ranging general management experience, with some years of senior management experience
• Extensive management and/or support service experience, preferably in a ground handling, aviation or logistics environment
• Strong communication and interpersonal skills, balanced with a high level of confidence to influence and present at all levels.
• Interpersonal skills: Independence, decisiveness and the ability to work accurately and independent of immediate support. Able to influence, engage and motivate at all levels
• Flexible, determined to succeed and self-motivated
• All applicants must hold requisite employment authority to work in the USA
• Fluent in English

Diversity


Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.