Office Operations Specialist

Job Description

Job Description

Monday to Friday - 9 am to 6 pm 

Manager Job Description:

Dress Code: Business Casual

Vaccine Requirements: None

Driving: No

Interview Type: Virtual, phone, possibly in person if necessary

This position will support Starwood. Responsibilities will include daily cleaning and restocking of paper for copier fleet, Production print, and book assembly. The manager is looking for someone with Copy or office support experience. Physical requirements include possible lifting of paper cartons and some extensive standing.

• Associates Degree or Certification in Technology or equivalent Technical degree (computer science, information systems, engineering) or equivalent experience in a related field required. • Minimum of 1 year of related work experience including a demonstrated track record of success. • Proficiency in MS Office Suite required. • Capable of earning ITIL Certification. • MCTS, MCSA, or CDIA+ certification desirable. • Excellent written and verbal communications skills. • Detail oriented. • Good problem solving skills. • Ability to effectively train customers. • Ability to integrated in the customer’s environment. • Ability to develop and maintain a strong customer relationships.

Responsibilities:

Responsible for a range of administrative and office support activities to facilitate the efficient operation of a customer’s office environment. Will partner with customer’s office management and the customer’s Technical Support Team to resolve end user technical and office operations needs as requested by end-users. Functions as first responder to end user requests for assistance for office services and technical services. Provides support, resolution, or escalation based on customer and Ricoh provided protocols. Engages with customer’s vendors in accordance with customer’s established vendor agreements.

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.

Company Description

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.\r\n\r\nSGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.\r\n\r\nSGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.