General Manager

General ManagerSpringfield, MassachusettsThe salary range is $55,000 to $115,000 annually. Actual salary may vary based on factors such as geographic location, experience, education, and skill level. This position is also eligible for incentive pay based on performance.A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership.As a General Manager, you will be responsible for driving and managing the overall P&L of the store. General Manager candidates must be successful in various facets of store management including: asset management, customer growth and maintenance, revenue production, associate development and inventory control. Strong leadership skills combined with the ability to motivate and lead store associates are critical to success as an Aaron's Store General Manager.Aaron's offers a supportive environment including ongoing training, professional development and an annual National Manager Meetings for our General Managers, as well as competitive bonus opportunities. Come see why the difference is personal at Aaron's, connect with us today!Store OperationsManage the store to achieve planned growth and profit goalsAccurately report financial measures and transactionsManage inventory supply to ensure adequate availability of merchandise at all timesEnsure that Quality Control Calls are completed on all new lease agreements within 1 business day of deliveryEnsure the protection of store assets and reconcile inventories weeklyEnsure that all company vehicles are maintained within safe operating standardsEnsure accurate and timely bank depositsEnsure all returned merchandise is certified, reclassified and pricedManage AssociatesRecruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operationsSchedule associate coverage to ensure published hours of store operations are metCustomer Care and ServiceClose all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assetsPersonal responsibility for management of all renewal activityPersonally authorize all returns with a focus on customer relationship and ownershipEnsure execution of all customer service programs, company guidelines and policiesWhat You'll NeedProven demonstration of strong leadership, communication and interpersonal skillsHigh level of energyMaintain professional appearanceA history of demonstrated selling skillsEffective organizational skillsProven managerial skillsSafe driving skills and the ability to legally operate the Company TruckAll General Managers must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Aaron's Driver Qualification PolicyYour BenefitsWhatever goals you want to achieve, our benefits enhance your present while you fortify your future.Exclusive discounts on our huge selection of productsWork Today, Get Paid Tomorrow!Financial well-being for your present peace of mind401(k) with generous matching for your future securitySundays off to reconnect and do what you loveExplore More Benefits*Full Benefits Disclaimer provided on benefits page.