Technical Operations & Security Director

The company is hiring a Technical Operations Manager — a highly hands‑on, startup‑focused technical operator to own IT, device management, on-prem and cloud infrastructure, DevOps, deployment, and security. This person will initially operate as an individual contributor supporting a small engineering team and additional staff/vendors. As the organization scales, the position could expand into a director‑level role. The position requires a California‑based candidate for regular on‑site work (office build‑outs, hardware installs, server racks, cameras, signage) and is expected to run at approximately 40 hours/week (with flexibility to support higher initial onboarding hours). Responsibilities Own day‑to‑day IT operations: internal software and tools, device provisioning, asset tagging, lifecycle management, endpoint support, and inventory. Implement and maintain MDM/kiosk provisioning flows for employees, contractors, and customer‑facing devices. Design, deploy and operate on‑site networking and physical infrastructure: managed networking systems, switches, Wi‑Fi, wiring, server racks, cameras, microphones, and signage. Build and maintain cloud and on‑prem infrastructure: cloud projects, local servers, backups, monitoring, and disaster recovery. Lead DevOps and infrastructure‑as‑code efforts: author and manage infrastructure‑as‑code configurations, container artifacts, CI/CD pipelines, and deployment automation. Harden systems and implement security best practices across endpoints, networks, cloud, and data handling for AI‑enabled devices. Create and maintain scripts, runbooks, diagrams, and documentation for provisioning, incident response, change control, and onboarding/offboarding. Manage vendor relationships and coordinate specialist contractors for construction, cabling, and AV/hardware work. Troubleshoot escalated incidents, perform root‑cause analysis, and drive remediation to reduce operational risk. Collaborate with product and engineering teams to enable reliable development and deployment workflows. Qualifications 5+ years of hands‑on experience in IT/operations/DevOps at startups or small tech organizations; comfortable as a strong individual contributor. Must be based in California and available for regular on‑site hardware and office work. Proven experience with: Managed on‑site networking ecosystems and on‑site network/hardware setup MDM and HR/device integration tooling and kiosk provisioning workflows Infrastructure as code, containerization, and major public cloud platforms Local server management (Linux and Windows), racks/cabling, and AV/camera installation Strong security fundamentals: endpoint security, network segmentation, secrets management, and secure device/data handling. Demonstrated ability to document processes, create provisioning templates, and run onboarding/offboarding workflows. Comfortable working around 40 hours/week with flexibility for higher hours during initial onboarding and project lifts; able to operate autonomously and communicate clearly with non‑technical stakeholders. #J-18808-Ljbffr Gofractional