Service Supervisor

$63k - $75k

HiEmployment

Lihue, HI

Job Description
Job Description
* Must Interview In-Person - No Relocation Assistance *
Summary:
This position serves as client point of contact for heavy equipment sales and rentals.
Job Duties:
Receive and respond to client service requests
Utilize technical knowledge to understand client needs and resolution
Educate and respond to questions regarding products, parts, service and warranty options
Review repair history to identify options
Direct service requests to proper department
Collaborate with clients on timely preventative maintenance
Manage client experience with follow-up communication
Monitor and respond to call, text, email in a timely manner
Adhere to safety protocols
Qualifications:
HS Diploma/GED (College preferred)
Minimum 3 years in service advisor, client support or related field
Computer skills
Previous experience with heavy equipment dealer/service
Job Location: Lihue
Starting Pay: $63,000 - $75,000 per year (based on experience)
HiEmployment is a locally owned and operated staffing agency located on all major islands, with opportunities in Administration, Customer Service, Warehousing, Landscaping, Driving, Hospitality and more!
Our friendly and experienced staff are ready to help with your career search - Let's get to work!
Check out more jobs at hi-employment.com
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Vacancy posted 1 day ago

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