Summer Enrollment Specialist Intern (16 - 24 hrs/week)

Do you want to make a difference? Our Team Members make a difference in the lives of those we serve every day! A career at Mainstay not only helps you achieve your goals, but it will also help others achieve theirs!Mainstay Supportive Housing and Home Care, Inc. provides human service and housing programs across Massachusetts, including permanent supportive housing and compassionate, person-centered home care. Our programs have helped hundreds of people live productive and stable lives in their own communities every day for all of these years. Mainstay was founded in 1975 to provide services to people with mental illness, and our mandate has since expanded to cover a variety of vulnerable populations, including low-income elders; people with intellectual, developmental, and physical disabilities; and the recently homeless.Join us in bringing meaningful, programmatic support to individuals who have been historically underserved and marginalized, including those with experiences of alcoholism, addiction, and homelessness. Our BRIDGE Program—Building Resilience, Independence, Dignity, and Growth Every Day—is grounded in compassion, respect, and a commitment to empowering people to live more stable lives in their communities.We are seeking Part Time (16-24 hours per week) team members who are driven by purpose and dedicated to making a lasting impact through person-centered care and supportive services.What You'll Do: The Summer Enrollment Specialist Intern will be embedded at a partnering agency site, in the Boston South End, working independently to guide clients through the multi-step program enrollment process. This is a hands-on, relationship-centered role well suited for students in Social Work, Counseling, Mental Health Counseling, or a related human services field who are passionate about working with individuals experiencing chronic homelessness.Key Responsibilities:Support clients through all stages of the program enrollment process, working independently at a partnering agency siteCollect and track required medical forms from clients' primary care providers (PCPs)Coordinate scheduling and logistics for nursing and care management visitsServe as a consistent, friendly point of contact for clients navigating paperwork and appointmentsMaintain accurate documentation of enrollment status and outstanding tasksCollaborate closely with the program team to flag barriers and problem-solve in real timeAssist with follow-up outreach to clients, PCPs, and partner agencies as neededWhat We are Looking For:We are seeking a motivated student who brings both organizational skills and genuine commitment to supporting individuals who have experienced chronic homelessness.Currently enrolled in a Social Work, Counseling, Mental Health Counseling, or related human services program (Bachelor's or Master's level)Genuine interest in and respect for individuals who have experienced chronic homelessness and complex medical or behavioral health needsAbility to work independently at an off-site partner agency location with minimal day-to-day supervisionStrong organizational skills and attention to detail — you thrive managing multi-step processesClear, empathetic communication skills across a range of audiences (clients, clinical staff, external providers)Discretion and sound judgment when handling sensitive client informationBilingual candidates are strongly encouraged to applyWhat You'll Gain:Direct, supervised field experience with a chronically unhoused populationExposure to care coordination, case management, and community-based health practiceA meaningful addition to your professional portfolio in social work or behavioral healthMainstay is proud to be an Equal Opportunity Employer and strongly encourages candidates from diverse backgrounds and lived experiences to apply. #J-18808-Ljbffr Mainstay-Supportive-Housing-