Pharmacy Technician

Actalent is Hiring a Team of Pharmacy Technicians! Growing Specialty Pharmacy!

Responsibilities

• Respond to inbound and outbound calls to customers, providing a high level of customer service and maximizing productivity.
• Handle direct in-person and phone-based customer interactions to answer and resolve a wide variety of inquiries about pharmacy services and delivery.
• Answer questions related to pharmacy services, delivery inquiries, refill requests, and general pharmacy assistance.
• Receive and process new pharmacy referrals, ensuring accurate and complete information is obtained.
• Verify insurance coverage for prescribed medications and related services.
• Facilitate prior authorization requests, coordinating with prescribers, payers, and patients as needed.
• Accurately transcribe prescriptions into the pharmacy system, ensuring correct medication, dosage, and directions.
• Generate reports that follow the cycle fill calendar to manage and track refill requests.
• Send and follow up on refill requests via e-scribe, facsimile, or phone to ensure timely medication access.
• Coordinate medication delivery logistics, serving as the first point of contact for service-related inquiries and associated needs.
• Support pharmacological services by editing and verifying fill lists, including insurance information, last fill dates, billing, and toting.
• Align (short fill) patient medications according to the cycle fill calendar to optimize adherence and convenience.
• Update patient information in the pharmacy system when necessary to maintain accurate records.
• Coordinate initiation of care with patients or caregivers, referral sources, and other providers of care.
• Enter patient information into the patient record accurately and completely, maintaining all records in accordance with HIPAA privacy and security regulations.
• Address and help resolve customer complaints in a professional and timely manner.
• Contribute to a team-oriented environment through effective communication, punctuality, organization, and collaboration.
• Manage time effectively in a fast-paced, high-volume pharmacy setting to meet daily workload and service expectations.

Essential Skills

• Valid Florida Pharmacy Technician License.
• High School Diploma or GED.
• 1+ years of experience in a medical insurance, billing, or customer service environment.
• Strong knowledge of medication brand names, generic equivalents, dosing, and day supply calculations.
• Proficiency with pharmacy operations including order entry, fulfillment, labeling, inventory management, and prior authorization processes.
• Advanced skill in Microsoft Office Suite, with emphasis on Excel and Access.
• Accurate and efficient data entry skills.
• Strong commitment and focus on delivering excellent customer service.
• Excellent verbal and written communication skills.
• Ability to work effectively in a team-oriented environment.
• Consistent punctuality and reliability.
• Strong organizational skills and attention to detail.
• Effective time management skills in a high-volume setting.
• Problem-solving skills to address customer issues and operational challenges.

Work Environment

This role is 100% onsite in a clinic pharmacy environment that is fast-paced and high volume. The team typically consists of six pharmacy technicians and three pharmacists, with three technicians and one PharmD working on Saturdays. The pharmacy processes approximately 1,500 prescriptions per week as a team, requiring strong focus, coordination, and efficiency. The standard shift schedule is Monday through Thursday from 8:00 a.m. to 5:30 p.m., Friday from 8:00 a.m. to 12:00 p.m., plus rotating Saturdays. The setting is professional and collaborative, with frequent interaction among technicians, pharmacists, and patients. The atmosphere is described as fun and professional, and lunch is often catered by representatives or vendors, providing regular free meals. Attire aligns with a professional clinical pharmacy environment, supporting a clean, organized, and patient-focused workspace.

Job Type & Location

This is a Contract to Hire position based out of Fort Lauderdale, FL.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Lauderdale, FL.

Application Deadline

This position is anticipated to close on Jul 15, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.