Community Associate

900 Trail Ridge Rd 1st Floor 29803 Aiken South Carolina Job Opportunity As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, creating and maintaining your own community within your center, handling administrative and support needs so customers can focus on running their business. Typical Day You arrive a few minutes before your center opens to make sure everything is ready. You handle customer requests such as changing WiFi codes, locating packages, setting up rooms and projectors, and ensuring services are properly charged and invoices accurate. You attend to mail, respond to other customer requests, and assist with printing and invoicing. You help with service tickets in our portal, manage networking event organization with the Community Manager, distribute e‑invites, print posters, and promote the IWG community to prospects. You wrap up customer meetings, recommend local restaurants, and close the day tidy. Qualifications A good communicator with ability to build relationships and empathize (ideally 1+ years of customer service experience) Happy taking ownership of problems and finding solutions Positive, enthusiastic, and able to adapt to fast‑changing situations Experience and confidence using MS Office and basic IT equipment Legally eligible to work in the country and at least 18 years old Benefits Work‑life balance (no standard nights/weekends) Generous paid time off (sick and vacation) 11 paid company holidays per year Competitive 401(k) program with company match Comprehensive health care for full‑time members, some options for part‑timers Quarterly bonus program and hourly rate of $17.50 Bright and inspiring work environment Training and development opportunities aligned with career paths Professional workplace community (business casual attire required) All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law. #J-18808-Ljbffr