Procurement Specialist - Integrations & Coupa Management || Santa Clara, CA

Job Title: Procurement Specialist - Integrations & Coupa Management


Location: Santa Clara, CA


Manager: Procurement Specialist - Integrations & Coupa Management


Position Overview


We are seeking an experienced Procurement Specialist with strong expertise in system integrations and Coupa platform management, ServiceNow Flows . This role will be responsible for driving procurement operations, optimizing sourcing processes, and ensuring seamless integration between procurement systems and enterprise applications. The ideal candidate has a strong technical understanding of procurement tools, excellent analytical skills, and the ability to partner with cross functional teams.


Key Responsibilities


Procurement Operations

• Manage endtoend procurement activities, including sourcing, requisitioning, vendor onboarding, and PO management.

• Support the development and execution of category strategies across assigned spend areas.

• Ensure compliance with corporate procurement policies and internal controls.

• Analyze procurement spend to identify optimization opportunities and cost savings.

Coupa Platform Management

• Serve as the Coupa Subject Matter Expert (SME) for Procurement.

• Maintain data integrity, including supplier records, catalogs, and approval workflows.

• Develop dashboards, reports, and analytics within Coupa.

• Lead user training, change management, and troubleshooting.

• Design and manage ServiceNow workflows to automate procurement and supplier processes.

Integrate ServiceNow with procurement tools for intake, vendor onboarding, request routing, and approvals.

• Optimize ticketing workflows for procurement operations (e.g., request triage, SLA tracking, procurement inquiries).

• Partner with business and IT teams to streamline procurement intake and operational requests.

Integrations & Technical Enablement

• Oversee integrations between Coupa and enterprise systems (ERP, HRIS, Finance, AP, Contract systems, etc.).

• Partner with IT to manage integration workflows, APIs, and data mapping.

• Ensure smooth data sync, master data accuracy, and process automation.

• Work with integration partners and vendors to resolve technical issues.

Vendor & Stakeholder Management

• Collaborate with suppliers to ensure onboarding readiness, compliance, and performance.

• Partner with internal stakeholders (Finance, Legal, IT, Operations) to improve procurement processes.

• Address system or process issues, ensuring minimal business disruption.

Process Improvement

• Identify gaps in procurement processes and recommend improvements.

• Lead automation, standardization, and best practice adoption across procurement.

• Support implementation of new procurement technologies and digital solutions.

Qualifications


Required

• 3-7 years of experience in procurement, sourcing, or supply chain operations.

• Handson experience managing and administering Coupa (required).

• Strong understanding of procurement processes (P2P, S2P, supplier onboarding).

• Experience with system integrations , APIs, and data workflows.

• Analytical mindset with Excel/Sheets proficiency.

• Strong communication and stakeholder management skills.

Preferred

• Experience with ERP systems (SAP, Oracle, NetSuite, Workday).

• Background in process automation or procurement transformation.

• Project management certification or experience leading cross functional initiatives.

• Experience in midtolarge enterprise environments.

Success Indicators

• Stable, reliable Coupa platform performance.

• Improved procurement efficiency and cycle time.

• High stakeholder satisfaction with procurement tools and processes.

• Accurate integrations with minimal data errors.

• Tangible cost savings and process improvements.