Application Engineer
Amiad USA
The Applications Engineer position is accountable for supporting the sales team of the company. Responsibilities include but are not limited to: successfully designing, pricing and processing Amiad’s advanced solutions to the customers with high quality and in a timely fashion. There are no supervisory responsibilities.
- Review Requests For Quotations (RFQ), Requests for Proposals (RFP) and validate Amiad’s compliance with the requirements and/or provide comments and exceptions as needed
- Provide the optimal filtration solution for the opportunity via calculating, sizing and selecting the appropriate technology and product, for either standalone or integrated system designs
- Provide the business proposal by working with the Regional Sales Manager (RSM) and the channel partner
- Develop a system Process Flow Diagram (PFD) and guide Engineering department in creating detailed general arrangement drawings to be sent with the proposal and/or to be used for cost estimation
- Compile the quote, including final pricing, drawing deck and other requested documentation and present the quotation to the RSM or channel partner
- Prepare and submit submittal documents as part of the order fulfillment process
- Develop templates for cost, operations, descriptions, P&ID and a parts database to increase quoting efficiency
- Create order data sheets, create/provide part numbers to simplify the order entry process
- Coordinate and conduct kickoff meetings for all new sales orders
- Working with Sales Leadership, develop and execute growth plans for key accounts that are linked to the organization’s market objectives and strategies
- Create positive and productive business relations with Company appointed independent sales organizations, OEM accounts, and engineering firms
- Provide product training and sales presentations to Company independent sales rep/distributors, engineering firms, and other customers as needed
- Gain a thorough knowledge of competitors, their products, and activities
- Handle customer inquiries as needed in a timely, courteous, and professional manner
- Actively search for improvements in the selling process for cost reduction, improved efficiencies, and higher safety and quality
- Maintain solid communications and relationships with customers and Sales Team
- Participate in training activities to improve customer understanding of the filtration process and Amiad products
· Bachelor’s degree in Environmental engineering, Chemical engineering, Mechanical engineering, or equivalent experience
· 2-5 years in a similar role with familiarity in water treatment technologies and solutions.
· Strong communication skills. Ability to communicate effectively and clearly with customers as well as at all levels of the organization
· Have a working knowledge of key design standards including UL, cUL, CSA, NEMA, IEC, ASTM, ANSI and ASME
· Able to work under pressure and manage multiple priorities in order to meet required deadlines
· Software applications - Competence with MS Word, Excel, PowerPoint, Outlook.
· Consistently show patience and courtesy to customers, diplomacy and ability to resolve sales and equipment related problems
· Effectively integrate into and work within a team environment
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