Restaurant Manager

Job Description

Job Description

Join the dynamic team at Iron Horse Hotel, where we redefine hospitality with style and sophistication. As our Restaurant Manager, you'll lead The Yard, a vibrant venue that stands out with its unique atmosphere. Your role will be pivotal in ensuring seamless front-of-house operations, delivering exceptional guest experiences, and driving revenue success. You'll inspire and guide your team to perform at their best, fostering a culture of excellence and collaboration.

Responsibilities:

• Lead and inspire a team of front-of-house staff to deliver exceptional guest experiences every day

• Oversee daily restaurant operations, ensuring efficiency and adherence to our high standards of service

• Collaborate with the kitchen team to create and maintain a menu that delights our guests and reflects our brand

• Develop and implement strategies to drive revenue growth and enhance customer satisfaction

• Monitor and manage inventory, ensuring optimal stock levels and minimizing waste

• Foster a positive and inclusive work environment where team members feel valued and motivated

• Handle guest inquiries and feedback with professionalism, turning challenges into opportunities for improvement and learning

Qualifications:

• 3 to 5+ years of restaurant or venue management experience

• Experience in high-volume, event-driven, or outdoor dining environments strongly preferred

• Demonstrated ability to lead teams and drive performance

• Strong interpersonal and communication skills

• Flexible availability, including nights, weekends, and peak seasonal periods

Work Environment

• Fast-paced, high-energy hospitality environment

• Indoor and outdoor operations with exposure to varying weather conditions

• Requires standing, walking, and active engagement throughout the shift

• Includes late nights, weekends, and event-based scheduling

What Success Looks Like

• The Yard consistently operates as a busy, energetic, and well-executed venue

• Guests stay longer, spend more, and return frequently

• The team is engaged, accountable, and performing at a high level

• Service flows smoothly even during peak periods

• The space feels intentional, alive, and differentiated at all times

Role Mindset

This role is about ownership, not oversight. The Restaurant Manager is expected to take full responsibility for the performance of the venue, drive results, and create an experience that guests actively seek out.

About Company

The Iron Horse Hotel is Milwaukee's most chic and sophisticated property, located in the city's historic warehouse district. The transformation of a 100-year-old downtown warehouse into a modern luxury boutique hotel. Lounge, bar, restaurants, top-notch business services, meeting spaces, and never-before-seen rider amenities are just a few of the amenities available. VIP Pooch treatment for your family dog.