Senior Customer Advocacy & Escalations Lead
First American
First American is seeking a Customer Advocacy Lead in Sandy Springs, Georgia. This role manages escalated customer cases, providing support and oversight essential for regulatory compliance and risk management. The ideal candidate will have over eight years of experience in mortgage servicing and customer advocacy disciplines, with exceptional communication and analytical skills. The position offers a competitive salary and a comprehensive benefits package, including health plans and a 401k. #J-18808-Ljbffr
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Senior Customer Advocacy & Escalations Lead in Sandy Springs, GA vacancy
$163.4k - $272.3k
...backups, disaster recovery, and monitoring Lead and support critical incident response (P1) and provide escalation support for complex technical issues Drive initiatives... ...optimization across multiple data centers and customer environments, ensuring secure and highly...CustomerSeniorCox Communications
Sandy Springs, GA22 hours ago$101.5k - $169.1k
...layers. This position is open across Level II, Senior, and Lead levels, with leveling determined based on... ...mindset within a high-availability, customer-facing environment. PRIMARY RESPONSIBILITIES Escalation and Incident Management Support resolution...CustomerSeniorCox Communications
Sandy Springs, GA3 days ago$167.1k - $278.5k
Rubrik is searching for a Senior Manager in CXO Customer Advocacy to strengthen customer relationships and enhance storytelling. This strategic role involves managing customer story initiatives and leading the CXO Visionaries program for top-tier IT leaders. Candidates...CustomerSeniorRemote job- ...with company policies and procedures, and providing exceptional customer service to all stakeholders involved. What We Offer... ...customer service by promptly addressing inquiries, concerns, and escalations related to warranty claims. Maintain accurate and organized claim...CustomerSeniorContract work
- ...Information: Job Title: MAWM Configuration Lead Consultant Location: Atlanta, GA,... ...Expectations: Up to 50% travel, based on customer requirements. Reporting Line: Co-Founder... ...configuration‑related decisions, risks, escalations, and solution recommendations. Required...CustomerSeniorContract workWork experience placementLocal areaRemote workFlexible hours
$101.5k - $169.1k
...building, scaling, and optimizing LAN and WAN environments across RapidScale data centers and customer platforms. This position is open across Level II, Senior, and Lead levels, with leveling determined based on experience, technical depth, and ability to design and...CustomerSeniorCox Communications
Sandy Springs, GA3 days ago$71.9k - $103.35k
UKG in Atlanta, GA is seeking an Escalation Manager to support customer engagement through effective issue resolution and collaboration across teams. The role requires skills in problem-solving, communication, and managing escalated situations effectively. Candidates should...CustomerSenior- Ukg-6 is seeking an Escalation Manager III in Atlanta, GA, to manage escalated customer issues. The role involves working closely with Customer Experience and Engineering teams to resolve critical customer situations. The ideal candidate should have strong communication...CustomerSenior
- The Home Depot is seeking a Senior Manager of Customer Experience in Atlanta, Georgia. The successful candidate will orchestrate customer journeys... ...solutions from empirical evidence and strategy. You will lead a team focused on delivering exceptional customer experiences...CustomerSenior
$138.5k - $287.6k
...Senior Lead Digital Product Manager Wells Fargo is seeking a Senior Lead Digital Product... ...support our focus on building strong customer relationships balanced with a strong risk... ...obligations, timely and effective escalation and remediation of issues, and making sound...CustomerSeniorWork experience placementRelocation packagePhenom People
Atlanta, GA3 days ago$127.9k - $173.1k
A leading IT services firm is seeking an experienced Business Development Manager in Atlanta, Georgia, to manage and expand its BPS Services. The role entails driving revenue growth, managing customer relationships, and leading the sales life cycle including RFI/RFP responses...CustomerSenior- ...in Atlanta, GA. The selected candidate will leverage extensive resources to provide advanced threat hunting expertise, safeguard customer environments, and prepare tailored intelligence analyses. This role requires strong incident response and threat intelligence knowledge...CustomerSenior
- A robotics company is seeking a Senior Business Development Representative to drive customer growth in the U.S. This on-site role in Atlanta offers remote options and involves prospecting, qualifying leads, and nurturing relationships. Candidates should have over four years...CustomerSeniorRemote job
$116k - $142k
The Coca-Cola Company seeks a Senior Manager, Customer Operations Activation Lead in Atlanta, GA. This role coordinates across transportation, customer service, and order management to ensure end-to-end customer fulfillment. Key responsibilities include leading disruption...CustomerSenior- ...Atlanta, GA, seeks a Cybersecurity Incident Response Manager to lead investigations and manage critical security events. The ideal candidate... ...deep expertise with EDR and SIEM platforms, and be adept in customer communications during incidents. Responsibilities include...CustomerSenior
$20.82 - $27.07 per hour
...distribution systems while ensuring client satisfaction. Candidates should have 3+ years of experience in power distribution and customer service. Responsibilities include equipment operation, maintaining client relationships, and troubleshooting power issues. The position...CustomerSeniorHourly pay- A leading media company is seeking a Content Transmission Supervisor in Atlanta, GA. This role involves supervising a team within a live... ...in broadcast TV and be adept in managing team operations, customer service, and technical requirements. This position requires flexibility...CustomerSenior
- Wayfair is seeking a Senior Specialist of Visual Merchandising in Atlanta, Georgia, to shape the in-store experience... ...brand vision into immersive displays that drive customer engagement. Your role involves leading visual strategy and execution, mentoring others, and...CustomerSenior
- OLDCASTLE INFRASTRUCTURE, INC. is looking for a Senior Collector in Atlanta, GA. This hybrid role involves overseeing a collection portfolio... ...communication skills. Key responsibilities include managing customer accounts, resolving payment issues, and collaborating with...CustomerSenior
- Factspan is seeking an experienced IDR (Identity Resolution) Implementation Expert to support large-scale Customer Identity initiatives. Candidates should have strong expertise in Amperity and a deep understanding of identity resolution. The role includes designing enterprise...CustomerSenior
- Acuity Inc. is seeking a Paid Media Manager to lead digital advertising campaigns focused on driving high-quality leads for its lighting... ...and budget management skills. Join Acuity Inc. in enhancing customer engagement and driving sales growth. #J-18808-Ljbffr Acuity Inc.CustomerSenior
- A leading home furnishings retailer in Atlanta seeks a Senior Specialist of Visual Merchandising. This role involves developing engaging in-store displays, managing... ...projects, and mentoring staff to enhance customer interaction with products. Candidates should have...CustomerSenior
$68k - $90.11k
...overseeing project implementations for complex healthcare products and services, ensuring accurate onboarding and configuration for customers. Candidates should have at least 5 years of experience in a related field, strong project management skills, and proficiency in...CustomerSenior$52k - $54.39k
...executive, educational, and routine meetings in a fast-paced, customer service focused conference center environment. Key Responsibilities... ...up, end user training, troubleshooting, and follow through on escalation of issues. Provides consultation and education to all...CustomerWork at officeLocal areaRemote workWorldwideFlexible hoursCompass Group, North America
Atlanta, GA3 days ago- VAST Data is seeking a Senior Systems Engineer in Atlanta to support sales of enterprise storage. Joining a rapidly growing team, you will assist customers with evaluations, system configurations, and installations. Ideal candidates have over 5 years of experience and...CustomerSenior
- ...Consulting Group GmbH is looking for an Office Experience & Events Senior Specialist in Atlanta, Georgia. This role involves supporting... ...through event planning and execution, ensuring a high level of customer experience. The ideal candidate will have a Bachelor's degree...CustomerSeniorWork at office
- A leading financial services firm is hiring a Senior Home Lending Advisor in Atlanta, Georgia. This role involves providing exceptional service throughout... ...growth. Join us to make a significant impact on our customers' journey to home ownership. #J-18808-Ljbffr JPMorgan...CustomerSeniorLocal area
- Business & Legal Resources seeks a Senior Legal Editor focused on producing high-quality content for an HR audience. The role demands... ...position offers an opportunity to dive into complex topics, ensuring customer needs are met with clear instructional content. #J-18808-...CustomerSenior
- ...Sr. Scrum Team Lead Technology Modernization BANK is seeking an experienced Scrum Master/Lead to lead and drive the value delivery... ...demonstrate a bias for action with the technical aptitude to deliver customer value Collaborates with Agile coaches to maintain...CustomerSenior
Professional Recruiters
Atlanta, GA3 days ago $90.9k - $130.7k
...FL,United StatesTravelUp to 25%RoleLead Escalation ManagerWhy UKG:At UKG, the work you do matters... ...you make, and the care you show a customer all add up to real impact. Today, tens of... ..., and communications skills. A senior level of problem-solving experience that...CustomerFlexible hours3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Advocacy & Escalations Lead. Be the first to apply!
Related searches
- senior network engineer remote Sandy Springs, GA
- senior leadership Sandy Springs, GA
- senior vice president of operations Sandy Springs, GA
- senior manager automotive Sandy Springs, GA
- senior vmware engineer Sandy Springs, GA
- senior c# .net software developer Sandy Springs, GA
- senior manager Sandy Springs, GA
- senior manager pmo Sandy Springs, GA
- senior aws cloud engineer Sandy Springs, GA
- senior manager m&a tax Sandy Springs, GA