HUMAN RESOURCES ANALYST

Human Resources Specialist

This position plans and coordinates effective and efficient HR programs for the City; leads and supports the design and functionality of HR systems including HRIS, Recruiting, Performance Management and Time and Attendance solutions; assists the HR department with analytical projects through researching, compiling, computing and analyzing data via a variety of external and internal resources; works within policy and organizational guidelines and performs advanced professional HR work within the HR Department by contributing recommendations for the design, delivery, and maintenance of HR programs; performs analysis, generates comprehensive reports and provides recommendations for changes in HR policies, guidelines and procedures that support assigned HR functions; provides functional documentation, user procedures, consulting services and training for HR staff and end users; addresses system questions and issues, write reports, and analyzes data; works closely with internal technical support and external vendors to represent the HR department's needs and to resolve issues; and performs related work as assigned. The incumbent works within a general outline of work to be performed, and develops work methods and sequences under general supervision. The work is considered light-to-medium in nature and involves walking or standing much of the time and also involves exerting between 20 and 50 pounds of force on a recurring basis, or considerable skill, adeptness and speed in the use of fingers, hands or limbs in tasks involving close tolerances or limits of accuracy. The work requires the following physical abilities to perform the essential job functions: crawling, crouching, feeling, fingering, grasping, handling, hearing, mental acuity, pulling, pushing, repetitive motion, speaking, talking, visual acuity, and walking. Work environment involves exposure to no known environmental hazards; and is safe and secure that may periodically have unpredicted requirements or demands.

Essential Job Functions:

• Serves as liaison between Human Resources, Payroll, Program Management Office, Learning and Development, and internal Information Technology (IT) departments; provides systems support and analysis to leverage technology solutions;
• Participates in requirements gathering, planning, and testing for system implementations and upgrades; evaluates effectiveness of HR Technology systems and makes recommendations for changes;
• Partners with HR staff and users to support the effective administration of key HR business process and services through use of HR technology; supports all types of HR and Payroll projects as subject matter expert;
• Creates, maintains and distributes routine and ad hoc reports;
• Researches, analyzes, and presents data as assigned;
• Develops standard and ad hoc reports, templates, dashboards, scorecards, and metrics;
• Meets with management to discuss and clarify requests for projects, highlights issues, and makes recommendations to address issues and priorities;
• Writes detailed reports and makes oral presentations to management;
• Troubleshoots data and reports;
• Assists in rollout and implementation of HR programs;
• Coaches and assists in the development of new team members;
• Reviews, interprets and recommends policy, process or program improvements;
• Identifies and participates in continuous improvement initiatives;
• Ensures compliance with Data Privacy and Protection Guidelines;
• Administers assigned functions, such as recruitment, classification review, compensation studies, employment analysis, leave and benefits administration;
• Conducts studies, performs research and prepares reports;
• Participates in working groups and committees and works as a project manager;
• Ensures compliance with rules and regulations;
• Assists with payroll administration;
• Manages special projects;
• Trains employees on various topics;
• Maintains accurate and complete work records;
• Performs general clerical work as required, including but not limited to preparing reports and records, entering and retrieving computer data, copying and filing documents, answering the telephone, etc.;
• Attends training as required to maintain job knowledge and skills; and
• Performs other related duties as assigned.

Qualifications:

MINIMUM REQUIREMENTS TO PERFORM WORK:

• Bachelor's degree in human resources management or closely related field;
• Three (3) years of relevant prior experience in human resources with strong HRIS experience;
• Valid South Carolina Class "D" Driver's License.

SPECIAL REQUIREMENTS:

• Experience creating and maintaining reports;
• Business analytical skills; system testing experience; data analytics
• Advanced Excel skills; strong prioritization skills;
• Excellent verbal and written communication skills.

Knowledge, Skills, and Abilities:

• Knowledge of addition and subtraction, multiplication and division, and/or calculating ratios, rates and percentages;
• Ability to learn the use of new tools, repair equipment, technology hardware, and software;
• Ability to gather, organize, analyze, examine or evaluate data or information and may prescribe action based on such data or information;
• Ability to provide information, guidance or assistance to people to directly facilitate task accomplishment; may give directions or assignments to helpers or assistants;
• Ability to operate or repair complex machinery or equipment that requires extended training and experience, such as computer hardware, software and network systems; involves installation and testing. Involves operations of limited scope;
• Ability to perform skilled work involving rules/systems with almost constant problem-solving;
• Ability to read technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form;
• Ability to perform specialized technical or entry-level professional work requiring general understanding of operating policies and procedures and their application to problems not previously encountered; application of specialized technical or professional principles and practices or the use of a wide range of administrative methods in the solution of problems; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure; and
• Ability to guide others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine.