Help Desk Technician
Chesapeake Containment
Entry-Level Help Desk Technician
Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you!
In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues.
Responsibilities for Help Desk Technician
- Respond to user inquiries by phone, email, chat, or in person
- Troubleshoot common hardware and software problems
- Maintain hardware inventory and ensure documentation is up-to-date
- Reset passwords and maintain user accounts (as applicable)
- Research solutions to complex issues and escalate unresolved issues to senior technicians
- Document procedures and solutions using internal systems
- Provide clear and concise instructions to guide users through problem-solving steps
- Maintain a positive and professional demeanor at all times
Qualifications for Help Desk Technician
- Fluent in both English and Spanish is a plus
- Excellent communication and interpersonal skills
- Strong customer service skills with a focus on user satisfaction
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- A working knowledge of computer hardware and software is a plus
- Ability to work independently and as part of a team
- Willingness and ability to obtain CompTIA A+ Certification within a year
- Ability to learn quickly and adapt to new technologies
Benefits for Help Desk Technician
- Competitive salary and benefits package
- Opportunity to learn and grow in a fast-paced environment
- Gain valuable experience in the IT field
- Be part of a supportive and collaborative team
- Health, dental and vision insurance available
- 401k with employer match
- Paid Time Off
We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply!
Please submit your resume and cover letter to View email address on click.appcast.io.
PI29325ccc22ec-26289-41026439
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Help Desk Technician in Rock Hill, SC vacancy
- ...Help Desk Technician Rock Hill, SC, United States About the Job We are looking for a Help Desk Technician who will be responsible for delivering exceptional front desk role, maximising customer satisfaction, and building and improving customer relationships....SuggestedWork at office
Lose Design
Rock Hill, SC3 days ago - ...Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. The Help Desk Technician serves as the first point of contact for employees seeking technical assistance and support. This role is responsible for providing...Suggested
New Hope
Rock Hill, SC1 day ago - ...alllinestechnology is seeking a Service Desk Tier 1 Analyst to provide first-line IT support, diagnose incidents, and resolve service requests. You will be the initial contact point, triaging issues and documenting steps before escalation to Tier II. The role requires...SuggestedRemote work
All Lines Technology
Rock Hill, SC3 days ago - ...TEK Connexion Senior Technical Recruiter at TEK Connexion, A Division of Consulting Solutions Role summary: The role of the Service Desk Tier 1 Analyst is to provide first-level support by troubleshooting, diagnosing, and resolving IT incidents and Service Requests. The...SuggestedContract workWork at officeRemote work
TEK Connexion
Rock Hill, SC4 days ago - ...The Tier II Service Desk Analyst provides remote support to end users on a variety of issues. This role identifies, researches and resolves... ...from Tier I. Resolves and supports end user issues with the help of remote control tools and remote resources. Demonstrates excellent...SuggestedWork at officeRemote workNight shift
All Lines Technology
Rock Hill, SC1 day ago - ...Both Overview Information Systems Technicians, Cryptologic Technician Networks, and... ...investigate and track adversary activity, and help protect Navy networks and critical... ...operations and watch floors; mix of help desk and user support, network and systems administration...ApprenticeshipWorldwideShift work
US Navy
Rock Hill, SC5 days ago - ...Your Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks – one day you...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Rock Hill, SC5 days ago - ...HARDY INDUSTRIES seeks skilled I.T. and Telecom technicians for a hands-on role beyond traditional helpdesk tasks. Positions are available in Rock Hill, South Carolina, with opportunities for advancement and flexible schedules. Responsibilities include installing operating...Hourly payFlexible hours
Hardy Industries Inc
Rock Hill, SC4 days ago - Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may...Work experience placementLocal area
CSL
Rock Hill, SC2 days ago $100k - $105k
Description # Home # Search Jobs # Job Description Business Analyst Direct Hire: Rock Hill, South Carolina, US Salary Range: 100000.00 - 105000.00 | Per Annum Job Code: 370509 End Date: 2026-08-13 Days Left: 5 days, 3 hours ...Contract workCollabera Technologies
Rock Hill, SC2 days ago$100k - $125k
...operational analysis to Business FP&A leadership, business partners, and senior leadership, translating data into clear business insights. Help improve reporting processes, financial visibility, and analytical tools to support more effective performance management across...Temporary workWorldwideFlexible hours- Technical Consultant @ Visionary Innovative Technology Solutions LLC | Data Analysis, Python, Matplotlib Key Qualifications Strong experience as a Scrum Master and/or Technical Business Analyst. Proven background in Wealth Management or Asset Management. Hands‑on experience...Full time
Visionary Innovative Technology Solutions LLC
Fort Mill, York County, SC2 days ago - Urgent Need - BA/DA with wealth Management and some Banking and financial experience would be great. Location: Fort Mill, SC Minimum 5 years of experience in the Asset & Wealth Management industry in a consulting or practitioner leadership role involving...
3B Staffing LLC
Fort Mill, York County, SC1 day ago $87.76k - $146.26k
...environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.Job Overview:We are seeking a curious and analytically rigorous Senior Analyst, Data Science...Full timeImmediate startWork from homeHome office- Basic Job Duties:Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy & Procedure Guide. • Coordinates with Client End User on expectations and availability to conduct Managed Client Services.• Performs trouble shooting, parts...Remote work
$21 - $23 per hour
...Properties- Where Growth and Opportunity Await! Now hiring Service Technicians! We are seeking a Service Technician with a "Whatever It Takes"... ...and applicable laws. As the Service Technician, you will help to: Be responsible for trouble-shooting service issues including...Full timeWork at officeImmediate startMonday to FridayMorgan Properties
Rock Hill, SC4 days ago- ...Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking, printer configuration, and on-site IT service. Technicians may also receive POS or outdoor TV mounting...For contractorsFlexible hours
Geeks on Site
Fort Mill, York County, SC3 days ago - ...WMBE Certified organization established in 2005 in CA. Our company serves various State, Local and County Departments and has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our clients include State of CA, State of...Local area
US IT Solutions Inc
Rock Hill, SC5 days ago - ...AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid...Full timeRemote work
Defense Logistics Agency
Rock Hill, SC4 days ago - ...Your role As a Field Service Technician, your mission is to provide unparalleled field service support to both internal and external customers with a focus on professionalism, time management, and profitability. You will report to the Service Center Manager that oversees...
Atlas Copco
Rock Hill, SC4 days ago $18 per hour
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers...Work at officeLocal areaVisa sponsorshipSpectrum
Rock Hill, SC2 days ago$65k
...ICIMS Posted Min Pay Rate USD $65,000.00/Yr. Posted Max Pay Rate USD $173,700.00/Yr. ID 2026-20925 Category Body Technician Position Type Regular Full-Time Location : Postal Code 29730 Location : Address 1542 E Main Street Remote No...Minimum wageFull timeApprenticeshipLocal areaRemote workCrash Champions
Rock Hill, SC2 days ago- ...Training & development About the Role: Honesty Mechanical LLC is looking for a skilled and dependable Plumbing Service Technician to join our growing team in Rock Hill, SC. This is a great opportunity to bring your plumbing expertise to a company that values...Local area
Honesty Mechanical Llc
Rock Hill, SC1 day ago - ...excellent attention to detail to fill a position as a Survey Field Technician - Instrument Operator. Travel will be required from time to... ...standards as well as ensure more experienced employees are helping to mentor green workers in proper company standards Maintains...ApprenticeshipWork at officeDay shift
CARDINAL CIVIL RESOURCES
Rock Hill, SC5 days ago $21 - $23 per hour
...Service Technician Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! Now hiring Service Technicians... ...and applicable laws. As the Service Technician, you will help to: Be responsible for trouble-shooting service issues...Full timeWork at officeImmediate startMonday to Friday- ...Field Service Technician The Field Service Technician assumes a high level of responsibility. Successful Field Service Technicians are fast learners, self-motivated and independent workers. They have the ability to work under pressure and the willingness to work in...Shift workWeekend work
$77.2k - $96.5k
Qualifications: ~ Bachelor’s degree in business, Accounting, MIS, Finance, or related field ~3+ years supporting or implementing Oracle EBS R12 and/or Oracle Cloud Financials ~ Hands-on experience with Order-to-Cash (O2C) and/or Procure-to-Pay (P2P) processes ~...Full timeShift workWorld Wide Technology
Rock Hill, SC2 days ago- 2 Candidate Submittal Slots, New High Level Policy **Please strictly adhere to the following resume naming convention: ALL CAPS, NO SPACES B/T UNDERSCORES Bill Rate market rate - market rate PTN_US_GBAMSREQID_CandidateBeelineID i.e. PTN_US_9999...
SysMind Tech
Fort Mill, York County, SC3 days ago - ...environment. Some off hours work to support change activity to production servers. Interfaces with applications, network support, and Help Desk as needed. DAILY DUTIES / RESPONSIBILITIES Check system monitoring service to ensure server environment is fully functional....Work at office
- Sales Support Representative Position Summary: We are seeking a highly organized and customer-focused Sales Support Representative to provide comprehensive administrative and logistical support to the plant's Regional Sales Representatives. This role is essential for...Work experience placementLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Technician. Be the first to apply!
Related searches
- companies hiring holiday help Rock Hill, SC
- seasonal holiday help Rock Hill, SC
- better help Rock Hill, SC
- help wanted Rock Hill, SC
- helping people Rock Hill, SC
- helping hand Rock Hill, SC
- help wanted no experience Rock Hill, SC
- summer help Rock Hill, SC
- extra help Rock Hill, SC
- christmas holiday help Rock Hill, SC