Help Desk Technician
Socket
Description Description Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, inpatient short-term rehab, outpatient rehabilitation services, laboratory, and radiology services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment. We are seeking a customer-focused Help Desk Technician (Level 1) to serve as the first point of contact for internal users requiring technical assistance. This position provides frontline support by diagnosing and resolving basic hardware, software, and connectivity issues, managing IT service requests and tickets, and escalating more complex technical concerns as appropriate. The ideal candidate will possess strong communication and problem-solving skills, an analytical mindset, and a commitment to delivering responsive, professional, and user-focused technical support. Essential Duties & Responsibilities First-Line Support: Respond to user requests via phone, email, and chat. Ticket Management: Log, categorize, track, and close technical support tickets. Troubleshooting: Diagnose basic hardware, software, network, and printer issues. Account Provisioning: Handle password resets and unlock user accounts. Remote Assistance: Guide users through step-by-step technical fixes remotely. Escalation: Route complex or unresolved issues to Tier 2 and Tier 3 support. Documentation: Update internal knowledge base articles with common solutions. Requirements Qualifications & Skills Education: High school diploma or equivalent; IT certifications (CompTIA A+, Network+) are a plus. Experience: 0–2 years of experience in tech support, retail tech, or customer service. OS Knowledge: Basic familiarity with Windows 10/11, macOS, and mobile operating systems. Software: Experience with Microsoft 365, Google Workspace, or standard web apps. Soft Skills: Excellent verbal communication, active listening, and strong empathy for users. #J-18808-Ljbffr
- ...TLC Engineering Solutions in Orlando, FL is seeking a Help Desk Technician to support our staff with workstation setup and issue resolution. The role is hybrid, requiring two days per week in-office, with opportunities to contribute to IT initiatives and system improvements...SuggestedWork at office2 days per week
TLC Engineering for Architecture
Orlando, FL4 days ago $48k - $65k
...Job Description Job Description Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential...SuggestedFull timeTemporary workWork at officeEnterfusion
Orlando, FLmore than 2 months ago$81.6k - $110.4k
Systems Engineering Support Analyst (Associate & Mid-Level)Company:The Boeing CompanyTraining Systems and Services is currently looking for a Systems Engineering Support Analyst to join the Mobility, Surveillance, and Bombers (MS&B) Training Systems Engineering Integration...SuggestedPermanent employmentFull timeWork experience placementInterim roleRelocationVisa sponsorshipWork visaFlexible hoursShift work$99.45k - $134.55k
P-8 Systems Engineering Support Analyst (Mid-Level or Senior)Company:The Boeing CompanyTraining Systems and Services is currently looking for a P-8Systems Engineering Support Analyst (Mid-Level or Senior) to join the Mobility, Surveillance, and Bombers (MS&B) Training Systems...SuggestedPermanent employmentFull timeWork experience placementInterim roleCurrently hiringRelocationVisa sponsorshipWork visaFlexible hoursShift work$69.5k - $116k
OverviewThe Document Manager is responsible for managing the Contract Data Requirements List and the program data library for a complex technical program. This position oversees the receipt, tracking, organization, review coordination, storage, control, and distribution...SuggestedContract workWork at officeRemote work- Job-ID28996505Reference26-21689Applies functional knowledge to the design and customization of SAP or PeopleSoft client/server application to meet the company's requirements and systems needs. Understands content, processes, and procedures associated with implementing enterprise...
- IT Business Analyst4 Corner Resources is seeking an IT Business Analyst for a fast-paced, project-driven enterprise IT environment. This role is ideal for a Business Analyst who thrives in Agile environments, enjoys collaborating across technical and business teams, and...Contract workMonday to Friday
4 Corner Resources
Orlando, FL3 days ago $125k - $135k
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal markets. Embracing our digital-first strategy, A-...Contract workRemote workGrabJobs
Orlando, FL5 days ago$90k - $120k
...About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering...Temporary workLocal areaRemote workGrabJobs
Orlando, FL4 days ago- ...our staff opportunities to improve and enhance their skills.GLOTECH is committed to a comprehensive employee benefits program that helps our employees stay healthy, feel secure and maintain a work/life balance. We provide medical dental and vision care, disability insurance...Full timeTemporary workWork at officeFlexible hoursWeekend work
GLOTECH, Inc.
Orlando, FL10 hours ago - Technical Support RepresentativeOrlando, Florida, United StatesPosition: Technical Support RepresentativeCompany Overview:AYS Inc is a leading provider of technical support services for various industries. We pride ourselves on delivering exceptional customer service and...Full time
At Your School (AYS, Inc.)
Orlando, FL3 days ago - ...Helpdesk Technician Level 3Position Type: Regular Full-Time Salaried EmployeeLocation: Must be located in OrlandoRole SummaryAs a Tier... ...orientation is important. Helpdesk staff should maintain a positive and helpful demeanor, ensuring prompt and effective support. They should...Full timeRemote workLong distanceFlexible hours
i-Tech Support
Ocoee, FL3 days ago - ...Help Desk AnalystGrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in one of our Orlando offices for an experienced Help Desk Analyst. The Help Desk Analyst is primarily responsible...Immediate start
GrayRobinson, P.A.
Orlando, FL11 hours ago $14 per hour
...Program Support Technician The Orlando Bridge - Orlando, FL 32808 Overview Salary Range $14.00 - $14.00 Hourly Level Entry Position... ...with strong leadership skills and a passion for inspiring, helping and challenging people and we want you to be a part of our...Hourly payFull timeContract workWork at officeImmediate startTrial periodAll shiftsShift workWeekend workBridges International
Orlando, FL6 days ago$17 - $19 per hour
...growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment... ...level.As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the...Work at officeLocal areaRemote workWheelHouse IT
Orlando, FL4 days ago- ...United States Courts seeks an IT Support Specialist to provide help desk assistance, maintain operations, and support a range of systems and applications. You will install, configure, and troubleshoot hardware/software, backstop Microsoft 365 workloads, and support mobile...
United States Courts
Orlando, FL4 days ago $74k - $111k
Company Cox Automotive - USA Job Family Group People Solutions Job Profile Service Center Sr Analyst Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remote part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Compensation...Remote workVisa sponsorshipFlexible hoursShift workCox Enterprises
Orlando, FL3 days ago- Description Job Title: Technology Service Analyst Department: Service IT Reports to (Title): Team Lead Supervisor Date: 05/26/2026 BASIC FUNCTION Primary Responsibility: The Technology Service Analyst (TSA) provides technical support to end users via phone, remote access...Work at officeImmediate startRemote work
Milner Document Products
Orlando, FL2 days ago - ...A technology services provider in Florida is looking for an Analyst for the Enterprise Service Desk. The role involves being the first point of contact for IT support requests, troubleshooting hardware and software issues, and ensuring a positive client experience. Candidates...
Abacus Group
Orlando, FL2 days ago - ...service, and actively identify repetitive tasks that can be automated. Core Objectives Delight the User: Create a positive, helpful environment that makes colleagues glad they reached out. Swift Resolution: Solve problems quickly, effectively, and politely....Work at officeTrial period
BAE Systems OneArc
Orlando, FL5 days ago - ...and external users, assist in implementing IT improvements, and help manage infrastructure, networking, and security initiatives. The... ...A+ and Network+ certifications preferred.• 1-3 years of help desk or desktop support experience. Hands-on experience supporting...Hourly payFull timeWork at officeLocal areaRemote workMonday to Friday
Tavistock US
Orlando, FL2 days ago - ...Move Vertical in Orlando is seeking an IT Support Technician to provide technical help to clinical and administrative staff. You will troubleshoot hardware, software, and network issues, support Windows and Microsoft 365, and assist with onboarding, access, and security...
Move Vertical
Orlando, FL3 days ago - Our client, an American multinational mass media and entertainment conglomerate, is hiring a Business Data Analyst to join their portfolio and strategic insights team that builds data-driven insights for their resort and vacation line of business. As an Analyst on this...
Motion Recruitment
Orlando, FL4 days ago - ...We are seeking two entry-level IT Technicians to support a Next Generation technology rollout involving laptop and mobile device upgrades and deployments. Roles and Responsibilities Assist with laptop and mobile device upgrades, deployments, and replacements...Internship
Neshent Technologies
Winter Park, FL2 days ago - SummaryDeliver secure and high availability infrastructure solutions supporting VA's mission. Serve as an operational service provider of foundational compute, storage, physical database, and client management components. Implement and sustain technical, management, and...
US Government Jobs
Orlando, FL4 hours ago - Job TitleIT SpecialistJob DescriptionThe mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified...Work at officeRemote workMonday to FridayFlexible hours
US Department of Veterans Affairs
Orlando, FL2 days ago - Overview The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job reference LINREF001094 Date posted 05/02/2026 Location Mansfield Contractual hours 40 Basis Full ...Full time
- ...Job Description Job Description We’re Hiring! Helpdesk Technician – Tier 2 Support (Managed Services) Eola Technology Partners is seeking a skilled and motivated Tier 2 Helpdesk Technician to join our growing Managed Services team. If you’re passionate about...Full timeWork at office
Eola Technology Partners
Orlando, FL15 days ago - ...office. Overview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing,... ...situations • Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors or answer...Work at officeFlexible hours
GD Resources
Orlando, FLa month ago - ...as assigned. Support for IPTV VDI Helpdesk support Your Experience Includes : One years of experience as a Helpdesk Technician (Hospitality a plus) or Technical experience. Knowledge and understanding computer software to include Windows 11, MS Office 2...Local areaRemote workFlexible hoursShift workNight shift
Lakewood Regional Support Bldg
Orlando, FL6 days ago
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