Medical Registration Specialist

Medical Registration Specialist

• Location: Knoxville, TN
• Job Type: Contract-to-Hire
• Industry: Healthcare
• Pay Range: $17/HR

Our healthcare client in Knoxville is seeking a detail-oriented and customer-focused Medical Registration Specialist to serve as the first point of contact for patients. This role plays a vital part in ensuring a positive patient experience by accurately collecting and verifying demographic, insurance, and registration information while supporting the overall patient access and revenue cycle process.

Key Responsibilities

• Greet and register patients in a professional and compassionate manner
• Collect, verify, and update patient demographic and insurance information
• Confirm insurance eligibility, benefits, and authorization requirements
• Obtain required consent forms and patient documentation
• Accurately enter patient information into the electronic health record (EHR) system
• Ensure compliance with HIPAA and organizational privacy standards
• Assist patients with registration questions and resolve discrepancies in records
• Coordinate with clinical, billing, and revenue cycle teams regarding patient information
• Maintain accurate records and support efficient patient flow

Qualifications

• High school diploma or GED required
• Previous experience in medical registration, patient access, medical office administration, or healthcare customer service preferred; strong overall customer service experience required
• Knowledge of insurance verification processes and medical terminology preferred
• Experience with EHR systems and Microsoft Office applications
• Strong attention to detail and data entry accuracy
• Excellent customer service, communication, and problem-solving skills
• Ability to multitask and work effectively in a fast-paced healthcare environment

Benefit offerings include PTO, medical, dental, vision, life insurance, short-term disability, and 401K plan. Provides employees the flexibility to choose the type of coverage that meets their individual needs.

If you meet the qualifications above and this sounds like the opportunity for you, apply today! Not quite what you're looking for? Check out the LHH website for more opportunities in your area!