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Customer Success Representative

$50k

Crisafulli Bros.

Job Description

Job Description

Join the Crisafulli Bros. Family!

For over 86 years , Crisafulli Bros. has been a trusted, family-owned company that believes happy, healthy employees are successful employees. From our on-site gym and complimentary breakfast on Tuesdays and Thursdays to outstanding benefits and year-round stability, we invest in our team!

Why Join Us?

  • Family-owned and operated for 86+ years
  • Voted The Post Star 'Best in Region' for HVAC, Plumbing, and Electrical and Best Plumber & HVAC by T he Times Union for over 20+ years
  • Weekly bonus opportunities
  • Company paid vacation, sick time, and a Family First Vacation Day
  • Company-sponsored health, dental, and vision insurance
  • 401(k) with 4% company match
  • Company paid life insurance ($50,000)
  • Company paid training and certifications
  • No layoffs—year-round work

Culture & Perks

  • On-site gym at our Albany office
  • Complimentary breakfast Tuesdays & Thursdays
  • Annual picnic and Holiday party!
  • Wellness events, family tubing day, volleyball, cornhole, and more!
  • Red Carpet Service culture for employees and customers

Qualifications

  • 2+ years of over the phone customer success experience required

Answering phones, taking notes, providing empathy and listening to our customers requests, assisting in booking appointments for our technicians.

Onsite - In Albany - Fun Fast Paced Team Oriented Environment

Interested? Call or text Julia at View phone number on ziprecruiter.com today!

Vacancy posted 27 days ago
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