Lead Cook

Job Description

Quad is seeking a full-time day shift Food Service Worker to work within the Quad Cuisine Plant Cafeteria in Pewaukee, WI. The Cook position is responsible for preparing and serving hot and cold foods. Additional duties include assisting with production plant catering functions, including but not limited to cleaning, stocking shelves, washing dishes, pots and pans, and/or any tasks assigned by the department supervisor. Responsible for training new food service workers. Responsible for opening and closing duties during regular business hours. Must be able to run Grill Station within the Operation.

This is a day shift position - 6am-2pm with a weekend rotation.

Key Responsibilities:

• Serves food to customers while ensuring guest satisfaction and anticipating the customers' needs
• Replenishes food items and ensures product is stocked to appropriate levels
• Maintains excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.
• Adheres to Quad safety policies and procedures, including proper food safety and sanitation
• Other duties and tasks as assigned by the manager
• Sets up workstations, including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes work stations
• Ability to multitask while providing high customer service and food quality in a fast-paced environment
• Will produce food and serve customers at a grill station.
• Responsible for training new Food Service Workers as needed
• Knowledge of quality food production

Job Requirements:

• Appropriate education and/or experience may be substituted on an equivalent basis
• Education: High School Diploma preferred
• Experience: Minimum of 5 years of food service experience with cooking skills is required
• Certificates, Licenses, Registrations: Serve Safe Manager Certification. Electric Cart Driver Certification provided by the company

Knowledge, Skills & Abilities:

• Ability to lift up to 50 pounds several times a day
• Ability to place cases, pans, utensils, and plates on both low and high shelves
• Ability to work in hot and cold environments
• Ability to respond to emergency situations to avoid endangering themselves
• Customer Service
• Positive attitude and good people skills
• Planning and multi-tasking
• Self-motivated with a high energy level
• Excellent verbal communication
• Ability to learn POS register functions
• Maintain Serve Safe Food Handler Certification
• Computer applications and office administrative skills, including Microsoft Office, Outlook, Word, and Excel

Qualifications:

• Successful candidates must have the ability to lift 50 pounds, with or without reasonable accommodation.
• Prior food service experience is required.
• This position also requires a positive attitude and good people skills while in contact with customers and fellow employees.
• In addition, an understanding of cash register functions as they relate to entering the customer's orders on a touch screen is also required.