Systems Analyst II - Test Automation

Role Description

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. As a Systems Analyst II, you will focus on assisting with essential project development and fulfilling enterprise objectives. Your work will impact patients across the globe.

• Complete routine support and designated project assignments.
• Provide input to develop solutions.
• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans, and general communications.
• Develop process flow charts and report on project status.
• Support the development of information system requirements.
• Develop and maintain Epic-based reporting solutions.
• Work with large volumes of financial data.
• Support financial reporting functions across the team.

Qualifications

• Associate’s degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.
• OR a High School Diploma/GED and five years of experience.
• OR a Bachelor’s degree and one year of experience.
• Notable client service, communication and relationship building skills.
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.

Requirements

• Microsoft, CompTIA or equivalent certification.
• Experience in formal software testing and quality assurance.
• Epic testing and implementation experience.
• Experience with regression testing, unit testing, integrated testing, troubleshooting and defect classification.
• Experience with test script writing, test case design, detailed workflow analysis, application testing, troubleshooting, and defect classification.
• Project management experience involving complex deliverables, parallel activities, and multiple stakeholders.
• Experience using Tricentis qTest or comparable software test process management platform.
• Experience facilitating problem reviews and root cause analysis.
• Experience facilitating cross-functional test case design efforts involving two or more stakeholders.
• 2+ years of experience building, supporting, and testing Epic clinical applications (e.g. Ambulatory, Inpatient, ASAP, OpTime, etc.).
• Intermediate to advanced programming experience with Microsoft tools (e.g. Visual Studio, SQL Server).
• Experience using Eggplant or comparable test automation tools.
• 3+ years of experience in software testing, test script writing, defect management.
• Strong detail-oriented work experience with complex systems implementation projects.

Benefits

• Work remotely in Ohio, Florida, or Nevada, Monday through Friday from 8:00 a.m. to 5:00 p.m. with on-call requirements.

Physical Requirements

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment

• Follows standard precautions using personal protective equipment as required.