Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Bilingual QA Tester - IVR & Call Flow (Spanish/English)

PNC

PNC is seeking a bilingual QA Tester within its Retail Tech organization, based in Phoenix, AZ. The role focuses on IVR testing and validating call flows in English and Spanish for contact center applications. You will execute manual IVR tests, validate prompts and routing, document defects, and contribute to release validation. The position highlights attention to detail, strong communication, and collaboration within an in-office culture. #J-18808-Ljbffr PNC

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Bilingual QA Tester - IVR & Call Flow (Spanish/English) in Phoenix, AZ vacancy
  •  ...contribute to the company’s success. As Bilingual QA Tester within PNC's Retail Tech...  ...or Phoenix, AZ.Bilingual QA Tester (Spanish/English) - IVR TestingSummary:Seeking a bilingual (...  ...English) QA Tester to support IVR and call flow testing for contact center applications... 
    Bilingual
    English language skills
    Spanish language skills
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office

    The PNC Financial Services Group

    Phoenix, AZ
    4 days ago
  •  ...Call Center Representative Adelante Healthcare Center Support Office - Phoenix...  ...written, oral, diagram, or schedule form Bilingual English and Spanish preferred Ability to work a varied...  ...schedule accuracy for maximum patient flow Follow established procedures for... 
    Bilingual
    English language skills
    Spanish language skills
    Full time
    Shift work

    Adelante Healthcare

    Phoenix, AZ
    4 days ago
  •  ...position available immediately for a QA Tester to join our customer in Phoenix,AZ. This...  ...during meetingsQualifications-IVR Phone System and Call Center experience (such as call routing)-Bi-Lingual preferred (English and Spanish)Operating Systems/Environment:-Microsoft... 
    English language skills
    Spanish language skills
    Contract work
    Work at office
    Immediate start

    idealforce

    Phoenix, AZ
    19 hours ago
  •  ...TEEMA we breed winners. Responsibilities Maintain bilingual communication to serve both English and Spanish speakers. Respond to customer inquiries via phone,...  ...verbal and written. Experience in inbound/outbound call center with customer empathy. Meet and exceed CSAT,... 
    Bilingual
    English language skills
    Spanish language skills
    Contract work
    Work at office
    Local area
    Remote work

    TEEMA Solutions Group

    Phoenix, AZ
    1 day ago
  •  ...Spanish Bilingual Healthcare Call Center Representative It's fun to work in a company where people truly BELIEVE in what they are doing! We're...  ...Healthcare Services Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay
    Remote work
    Work from home

    VXI Global Solutions

    Phoenix, AZ
    2 days ago
  • Perun HR in the Phoenix area is seeking a Call Center Agent for a home office and...  ...diploma, excellent written and verbal English, strong computer skills, and a history...  ...customer service by phone and email. Bilingual English/Spanish is a plus, and reliability is essential... 
    Bilingual
    English language skills
    Spanish language skills
    Remote job
    Home office

    Downtown Boulder Partnership

    Phoenix, AZ
    9 hours ago
  • Ascensus is looking for a Call Center Representative to provide exceptional customer service remotely. This position requires...  ...accurately and timely. The ideal candidate is bilingual in English and Spanish, has at least one year of relevant experience, and is proficient... 
    Bilingual
    English language skills
    Spanish language skills
    Remote job
    Work at office

    Ascensus

    Phoenix, AZ
    3 days ago
  •  ...QA Tester Idealforce have a Contract position available immediately for a QA Tester...  ...during meetings Qualifications -IVR Phone System and Call Center experience (such as call routing) -Bi-Lingual preferred (English and Spanish) Operating Systems/Environment: -... 
    English language skills
    Spanish language skills
    Contract work
    Work at office
    Immediate start

    Idealforce

    Phoenix, AZ
    4 days ago
  • Ascensus is seeking a Remote Call Center Representative to deliver service for account-based employee benefit plans. You will...  ...accounts with accurate processing. The role requires bilingual English/Spanish, a high school diploma or GED, and comfort with Microsoft Office... 
    Bilingual
    English language skills
    Spanish language skills
    Remote job
    Work at office
    Afternoon shift

    Ascensus

    Phoenix, AZ
    4 days ago
  •  ...Inbound, Claims Call Center Representative (100% Remote) Phoenix, Arizona, United States Your Day to Day Responsibilities...  ...strong attention to detail and solid problem-solving skills ~ Bilingual, Spanish to English ~ Insurance knowledge preferred Perun HR
    Bilingual
    English language skills
    Spanish language skills
    Remote job
    Work at office
    Work from home
    Home office

    Perun HR

    Phoenix, AZ
    3 days ago
  •  ...The Patient Engagement Specialist answers inbound calls and assists patients, referral sources, and community...  ...as assigned. Assist with oral and written Spanish/English interpretation and translation when bilingual skills are available. Professionalism & Organizational... 
    Bilingual
    English language skills
    Spanish language skills
    Work at office
    Work visa
    Shift work

    Valle del Sol

    Phoenix, AZ
    19 hours ago
  • $19 per hour

     ...Call Center Representative Ascensus is the leading independent technology and service platform powering savings plans across...  ...or our clients. Required Education and Experience Bilingual in English and Spanish required. High school diploma or GED, and further applicable... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay
    Seasonal work
    Work at office
    Remote work
    Flexible hours
    Shift work
    Afternoon shift

    Ascensus

    Phoenix, AZ
    1 day ago
  • $50k - $55k

     ...every touchpoint. Accept overflow calls from the call center team when immediate...  ...communication and information flow within the office to ensure smooth daily...  ...and remain composed under pressure. ~ Bilingual in English/Spanish strongly preferred. ~ Must be able to... 
    Bilingual
    English language skills
    Spanish language skills
    Full time
    Work at office
    Immediate start

    New Frontier Immigration Law

    Phoenix, AZ
    9 hours ago
  • $24.31 per hour

    This Bilingual (Spanish / English) hybrid-remote position reports to our 1355 W University Dr, Mesa, AZ 85201 location. If selected, you must be...  ...Your Day-to-Day Will Look Like Handle customer interactions (calls, chats, emails) in a fast‑paced environment. Identify... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay
    Temporary work
    Work at office
    Local area
    Remote work
    Work from home
    Flexible hours
    Shift work
    Night shift

    Ellenco Estágios e Treinamentos

    Phoenix, AZ
    2 days ago
  • $24.31 per hour

    Ellenco Estágios e Treinamentos in Mesa, Arizona, seeks a Bilingual Premier Service Consultant to enhance customer experience while...  ...issues. Key qualifications include bilingual proficiency in Spanish and English and a strong focus on customer satisfaction. #J-18808-... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay
    Remote work

    Ellenco Estágios e Treinamentos

    Phoenix, AZ
    2 days ago
  • $19.38 - $20.26 per hour

     ...greets, screens, and assists visitors and incoming phone calls. Facilitates the efficient and effective flow of communication between staff, students, and...  ...written and oral interpretation and translation for non-English speakers. The Phoenix Union High School District... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay

    Socket.dev

    Phoenix, AZ
    1 day ago
  • $22 - $23 per hour

     ...remote position. Job Responsibilities: Perform outbound calls to obtain appropriate information and document accurately....  ...posted. Preferred Qualifications: Some College. Bilingual Spanish - English Previous experience in Patient Support Services (Hub).... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay
    Full time
    Contract work
    Part time
    Work at office
    Immediate start
    Remote work
    Work from home
    Worldwide
    Shift work

    Avery Healthcare Group Ltd.

    Phoenix, AZ
    3 days ago
  •  ...or ophthalmology experience. Fluency in English and Spanish required. Bachelor's degree preferred....  ...screening sheets, and conducting recruitment calls. You may also schedule and support with...  ...laboratory assessments.Clinic flow. Like a clinic ninja, you will manage the... 
    Bilingual
    English language skills
    Spanish language skills
    Part time
    Private practice
    Local area

    DocTrials

    Phoenix, AZ
    1 day ago
  •  ...front office operations or working in our call center. This role involves scheduling...  ...Responsibilities: Manage patient flow during check-in/check-out when working...  ...desired. Special Skills/Equipment: Bilingual English/Spanish is a plus. Must provide proof of current... 
    Bilingual
    English language skills
    Spanish language skills
    Work at office

    Arizona Gynecology Consultants

    Phoenix, AZ
    26 days ago
  • $20 per hour

     ...check-out process. Answer incoming calls and assist patients with general questions...  ...helping maintain an efficient patient flow. Handle a high daily patient volume...  ...tasks in a busy environment. Bilingual English/Spanish skills are a plus. Additional Details... 
    Bilingual
    English language skills
    Spanish language skills
    Work at office
    Local area
    Immediate start
    Monday to Friday

    Addison Group

    Phoenix, AZ
    1 day ago
  •  ...Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care. Why...  ...to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
    Bilingual
    English language skills
    Spanish language skills
    Relocation package

    University Health

    Phoenix, AZ
    19 hours ago
  •  ...loan repayment, CME, PTO, and more! This location requires a Bilingual (English/Spanish) provider and a minimum of 2 years of experience as an FNP....  ...license. Please send your CV/resume to Kamille Wilson or call/text (***) ***-**** for more information about this opportunity... 
    Bilingual
    English language skills
    Spanish language skills
    Weekly pay
    Permanent employment
    Full time
    Contract work
    Immediate start
    Shift work

    CompHealth

    Phoenix, AZ
    1 day ago
  • $20 per hour

     ...Call Center Customer Service - Utilities Are you ready to be the face of our client and provide outstanding service to...  ...call center or high-volume customer service environment * Bilingual in English/Spanish required * Ability to manage a large volume of calls with... 
    Bilingual
    English language skills
    Spanish language skills
    Full time
    Local area

    Roth Staffing Companies

    Phoenix, AZ
    10 days ago
  •  ...and job board key word searches, cold-calling prospective applicants, and referral sources...  ...status reports (e.g., applicant flow, open requisitions, time to fill). Participates...  ...., OFCCP, ADA). Required For All Jobs Bilingual: Spanish & English Perform other duties as assigned.... 
    Bilingual
    English language skills
    Spanish language skills
    Work at office
    Local area
    Relocation

    US LBM

    Phoenix, AZ
    5 days ago
  • $16 per hour

     ...handle inbound and outbound service calls, schedule appointments, and provide exceptional...  ...every step of the way. Someone bilingual in English and Spanish is preferred. If you're someone who...  ...to ensure smooth appointment flow. Maintain a friendly, professional... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay

    Courtesy Automotive Group

    Phoenix, AZ
    3 days ago
  •  ...Responsibilities Perform triage phone calls & Walk-in patients using approved...  ...(IUD). ~ Perform EKG, Peak flow, spirometry, albuterol & oxygen treatments...  ...Electronic Health Record Experience Bilingual (Spanish/English) Ability to read and write in more... 
    Bilingual
    English language skills
    Spanish language skills
    Temporary work
    Work at office
    Rotating shift

    Adelante Healthcare

    Phoenix, AZ
    3 days ago
  •  ...Support your teammates to keep service flowing and guests happy What We're Looking...  ...handling and sanitation standards Bilingual (English/Spanish) a plus Reliable, hands-on, and always...  ...guests we serve, and the communities we call home. Luna Grill also has a longstanding... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay
    Casual work
    Flexible hours
    Shift work

    Luna Grill

    Phoenix, AZ
    4 days ago
  • $17.5 - $21 per hour

     ...on the phone both with inbound phone calls from prospective patients and also making...  ...& skills:*** **Strongly in need of bilingual Spanish-English candidates*** A strong desire to help...  ...a role that utilizes scripts or call flows* Strong interpersonal skills (active listening... 
    Bilingual
    English language skills
    Spanish language skills
    Work experience placement
    Work at office
    Remote work
    Work from home
    Flexible hours
    Shift work
    Weekend work

    ClearChoice Management Services, LLC

    Phoenix, AZ
    2 days ago
  •  ...and abilities. Correct English usage, spelling, grammar and...  ...clerical test required. Bilingual (English, Spanish) preferred Ability to:...  ...Organizes and expedites the flow of work through a major school...  ...and interviews. Screens calls and visitors; screens... 
    Bilingual
    English language skills
    Spanish language skills
    Hourly pay
    Work at office
    Immediate start

    Tolleson Elem SD 17

    Phoenix, AZ
    2 days ago
  •  ...history and vital signs, assisting with injections, and handling calls and referrals. The candidate should be 18+, hold a MA...  ...up to 2 years of clinical experience. Familiarity with AIISIS and Meditech is a plus; bilingual English/Spanish is preferred. #J-18808-Ljbffr... 
    Bilingual
    English language skills
    Spanish language skills

    MT Graham Regional Medical Center

    Phoenix, AZ
    19 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Bilingual QA Tester - IVR & Call Flow (Spanish/English). Be the first to apply!