Box Office Associate

Job Description Summary The Box Office Associate is responsible for providing excellent service to patrons attending ticketed events at Lisner Auditorium and other venues on GW’s campus. Responsibilities include selling tickets using the Ticketmaster platform (TM1 Sales), assisting patrons who have issues with their tickets, answering questions and providing information in person and via phone and email regarding ticket prices, seating, parking, and other general information, assisting with ticket scanning and troubleshooting as patrons enter the venue, and maintaining a positive, professional manner with patrons and other staff. This individual will perform basic administrative and logistical tasks supporting events. Special projects or other duties may be assigned related to specific departmental needs. Event registration and check‑in Guest/patron services Scheduling of events Assisting with event set‑up and take‑down Participation in the creation and/or distribution of event materials Minimum Qualifications Qualified candidates will hold a high school diploma or GED plus 1.5 years of relevant professional experience, or a Bachelor’s degree or higher in a relevant area of study. The degree must be conferred by the start date of the position. Position Information Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Division of Safety and Operation. Hours Per Week: Up to 10 per week. Hiring Range: $19.00. Work Schedule: Evenings and weekends as needed. Employee On‑site Status: On‑campus (in person). Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search. Posting Number: T001127. Job Open Date: 03/25/2026. Open Until Filled: Yes. Background Screening: Successful completion of a background screening will be required as a condition of hire. The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. #J-18808-Ljbffr George Washington University