Document Management Specialist

Job Description

Job Description

Job Description

This on-site role supports the electronic health record (EHR) team by clearing a backlog of clinical and administrative documents that need to be accurately scanned, triaged, and routed into the EHR system. Working primarily within a document management platform, you will identify incoming healthcare documents, apply processing rules, and ensure they are correctly moved into the patients electronic medical record and appropriate internal workflows. This is an entry-level EHR technology position that requires prior experience in a healthcare setting, such as working in a medical practice as a receptionist, scheduler, or medical assistant.

Responsibilities

• Work inside the Highland OnBase document management system to process assigned batches of incoming documents.
• Identify document types (such as workers compensation forms, external consult notes, physician signature requests, and other clinical or administrative records) and determine the correct routing destination.
• Apply established processing rules to each document and move it into the appropriate channels and teams within the organization.
• Ensure documents are accurately attached and integrated into the patients electronic medical record (EMR).
• Handle documents received from external sources via fax and triage them to 14 designated special teams or front desk workflows as required.
• Maintain a strong focus on accuracy, reliability, and customer service while working through document batches.
• Collaborate with a full-time trainer and team members to ask questions, clarify processes, and continuously improve document processing quality.
• Follow all documented procedures and guidelines for EHR and document management workflows to support timely and compliant patient record updates.

Essential Skills

• Prior experience working in a healthcare practice, such as in a receptionist, scheduler, or medical assistant role.
• Strong reliability and commitment to completing assigned work accurately and on time.
• Customer serviceoriented mindset, with the ability to support internal stakeholders and patient-facing teams through accurate document handling.
• Ability to work within electronic medical record (EMR) systems and understand basic healthcare documentation workflows.
• Comfort working in a structured document management environment, processing batches of work and following defined rules.
• Attention to detail and ability to accurately identify different types of healthcare documents and their appropriate routing.
• Willingness to learn and use Highland OnBase or similar document management platforms.

Additional Skills and Qualifications

• Experience with Highland OnBase is highly recommended and considered a strong plus.
• Experience with Epic or other electronic medical record systems is a plus.
• Demonstrated success in prior contract or temporary roles is beneficial.
• Familiarity with handling faxed healthcare documents and integrating them into electronic workflows.
• Comfort working in an entry-level EHR technology position with structured training and oversight.

Hours

Monday-Friday 8am-5pm

Job Type & Location

This is a Contract position based out of Louisville, KY.

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Louisville,KY.

Application Deadline

This position is anticipated to close on Oct 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.