Principal Enterprise Change Management Specialist
Navy Federal Credit Union
Overview
Facilitate successful enterprise transformation initiatives by planning, implementing, and sustaining change initiatives that align with business objectives. Assess change impacts, develop stakeholder engagement strategies, and partner with stakeholders to identify and support training needs. Ensure seamless transitions and foster the successful adoption of new processes, systems, or ways of working. Serve as a senior organizational change management practitioner supporting enterprise-wide transformation initiatives and organizational goals. Develop and implement best practices, frameworks, and tools to support organizational agility, readiness, and adoption. Recognized for change management expertise and contributions to the field.
Responsibilities
- Shape and execute enterprise change strategy in support of large, complex enterprise wide initiatives
- Advise stakeholders (including program management, business partners, leadership) on change sponsorship and people readiness activities.
- Represent change management in strategic and tactical planning forums.
- Strengthen enterprise-wide change capability maturity assessments.
- Integrate change strategy with transformation roadmaps.
- Own design and execution of change strategies (tactically and strategically).
- Lead through ambiguity and resistance, align stakeholders, and integrate with interdependent programs to support people readiness and adoption at scale for initiative
- Deliver change management presentations and Prosci-based practices to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
- Shape enterprise change strategy and governance.
- May perform other duties as assigned
Qualifications
- 7+ years of experience in change management or related field.
- Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines.
- Organizational design and transformation.
- Change portfolio management.
- Executive coaching.
- Change capability building.
- Governance and compliance.
- Expertise in enterprise transformation.
- Strong executive presence and advisory skills.
- Proven track record of leading complex change programs.
- Strategic foresight and scenario planning.
- Experience with global change programs and regulatory compliance.
- Bachelor's Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience
Desired Qualifications
- Master's Degree or MBA.
- Prosci Master Certification or equivalent.
- Demonstrated experience designing, applying, and interpreting change readiness metrics, including qualitative and quantitative indicators, to assess organizational readiness, inform change strategy, and guide executive decisionmaking across complex initiatives.
- Demonstrated experience leading and enabling crosshorizontal collaboration across multiple business units, functions, and disciplines to align stakeholders, resolve dependencies, and drive coordinated change outcomes at the enterprise level.
- Demonstrated thought leadership through professional associations, authored whitepapers, conference speaking engagements, or leading seminars related to organizational change, transformation, or organizational effectiveness.
- Advanced research, analytical, and problemsolving skills, with expert ability to synthesize information and translate insights into actionable change management recommendations.
- Expert verbal and written communication skills, including executivelevel storytelling and facilitation.
- Significant experience leading, guiding, mentoring, and developing others, including change practitioners, leaders, and crossfunctional partners.
- Advanced capability in presenting complex findings, insights, and recommendations clearly and concisely to executive and senior management audiences.
- Demonstrated ability to exercise independent judgment and initiative, consistently producing desired results and achieving strategic objectives in ambiguous environments.
- Significant experience leading largescale organizational change management efforts, including organizational impact and readiness assessments, stakeholder identification and alignment, communications strategy and execution, and training needs assessment.
- Extensive experience managing complex initiatives from creation through execution and evaluation, with accountability for outcomes, adoption, and sustained results in support of change management delivery.
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Location:
- 820 Follin Lane, Vienna, VA 22180
- 141 Security Drive, Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care * Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers * Forbes 2026 America's Best Large Employers * Forbes 2025 America's Best Employers for New Grads * Forbes 2025 America's Best Employers for Tech Workers * 2025 RippleMatch Campus Forward Award Winner for Overall Excellence * Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award * Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026 From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on talent.com or by calling View phone number on talent.com. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.$18.65 - $19.9 per hour
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