Collections Representative

Collections RepresentativeThe Collections Representative is responsible for the attainment of loan collection objectives and assists in the overall direction and operations of the collection activity of the organization.Assist in the management of all properties acquired through foreclosure and other collection activitiesAssist the Workout Officer in the collection activity of all branches of the organization.Communicate with each Branch Manager, Assistant Manager, and/or any other employee involved in the collection process.Recommend foreclosure, repossession, charge off and legal action when appropriate.Work with Loan Servicing to resolve any discrepancies on loan balances, postings, etc.Recommend to the Workout Officer all loans that may deserve special attention or to be added to the Watch List.Determine which loans need special collection efforts and decide who shall make those efforts.Personally handle the collection action on those loans assignedCommunicate with supervisor on potential loan losses.Review the files of all charged off loans and recommend internal recovery efforts if appropriate.Prepare and forward charged off loan files to the appropriate legal counsel.Prepare and maintain the Repossession List.Assist in the preparation of the monthly delinquency, charge off and troubled loan reports.Assist Workout Officer in communication with legal counsel on collection activity.RequirementsAssociates Degree or equivalent work experienceTwo (2) years collections experience in a banking environment preferredWell developed communication skillsStrong attention to detailExcellent customer service and negotiation skillsWell developed time management and organization skillsFamiliarity with financial data and reportsAbility to accept management instruction and execute tasks while under pressureProficient in Microsoft Office softwareAble to exercise appropriate judgment and seek/involve management when necessaryExperience working in a team-oriented, collaborative environment