Senior Collections Leader - Soft-Collections (Call Center)
iQor
iQor is seeking a Senior Manager to lead the Collections operation in a fast‑paced call center environment in Charlotte, NC. You will own performance across multi‑team collections, focusing on soft collections, and guide a team of Operations Managers and Supervisors. Banking/financial services background and a track record of leading leaders are highly valued. You will drive day‑to‑day operations, monitor KPIs, and ensure compliance with FDCPA and related regulations while maintaining client #J-18808-Ljbffr iQor
Vacancy posted 3 days ago
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