Administrative Associate Assistant

Administrative Associate Assistant

The Administrative Assistant provides support in all administrative tasks. This includes but is not limited to answering phones, filing, communicating with clients and customers, and scheduling staff. The ideal candidate will possess the ability to effectively communicate, answer telephones, and operate office equipment in a fast-paced environment.

Job Responsibilities:

• Answering phones
• Responsible for filing documentation
• Communicates with clients and customers
• Operates office equipment like fax machines and copiers
• Consults with higher level authority for resolution of difficult issues.
• Submits and processes invoices
• Sets up meetings, including preparation, and taking of meeting minutes
• Responsible for data entry and analytical work.
• Provides clerical support
• Seeks to improve efficiency of daily operations
• Responsible for processing invoices & completing payroll
• Maintains timely, accurate and detailed documentation required by management
• Possesses professional etiquette
• Outstanding customer service and interact effectively with customers, employees, and the broader community

Qualifications:

• Previous customer service experience required
• High School Diploma/GED required
• 1-3 years previous administrative or office experience preferred
• Candidates should have a validated understanding of computers, Microsoft Office, printers, fax machines, telephones, and photocopiers.
• Shows initiative, follows established procedures
• Excellent verbal and written communication & listening skills
• Demonstrates self-development, and integrity
• Read and understand information and ideas presented in writing
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Strong digital literacy skills required i.e. Microsoft office, Excel, Word, PowerPoint
• Strong problem solving, analytical, and organizational skills