General Manager

Responsibilities Operational Management: Manage the daily operations of the restaurant, including front and back of house, to ensure smooth and efficient service. Follow up on all required paperwork, including forms, reports, and schedules in an organized and timely manner. Guest Experience: Provide exceptional customer service, address guest concerns, and ensure guest satisfaction. Team Management: Recruit, hire, train, and supervise associates, fostering a positive and supportive work environment. Financial Performance: Monitor and manage budgets, maintain inventory levels, and ensure compliance with financial procedures. Achieve sales and profit targets while managing control costs. Compliance: Ensure adherence to company policies, food safety standards, and government regulations. Knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any violations of company policies, rules, and procedures. Quality Control: Maintain high standards for food preparation and presentation, ensuring consistency and quality. Safety and Security: Maintain effective safety and security programs, addressing any unsafe practices or conditions. Performance Management: Assess and evaluate associate performance, provide feedback and coaching, and develop action plans for improvement. Participate in Manager in Training (MIT) program for franchisee trainees. Communication: Communicate effectively with managers, associates, and guests. Goal Setting: Develop and implement strategies to achieve sales and profit objectives. Qualifications and Skills 2-3+ years of previous management experience in casual dining (preferred) 5+ years of full-service restaurant management experience (preferred) Experience teaching and training staff ServSafe or food safety certification (preferred) Ensure product preparation and presentation meet company standards Effectively schedule associates to meet sales demands Promote quality recruitment and referrals Develop an environment of constant development for managers Assess the effectiveness of associates Strong leadership and communication skills Ability to deal with confidential information and/or issues using discretion and good judgment Ability to develop self on all store related technology Flexible availability, including nights, weekends, and holidays A passion for food service and providing guests’ exceptional service May require up to 10% travel Ability to occasionally lift and carry objects weighing up to 50 pounds, counter height to shoulder height, across the restaurant Compensation & Benefits Salary Range: $57,000-$70,000 per year Quarterly Bonus Plan (based on performance) 401K Plan Health, Dental and Vision Options Paid Time Off Tuition Reimbursement Career Advancement Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions. #J-18808-Ljbffr