Configurations Tech Level I

• Location: Libertyville, Illinois
• Type: Contract
• Job #103258

Job Title: Configuration Technician

Contract Duration: 3 months, possible extension

Location: Libertyville, IL

Work Arrangement: Onsite

Work Schedule: 5:30am-2pm

Pay: $22.65 per hour



Summary
The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis. This will include un-boxing units to configure and boxing units back up to prepare for shipment.



Responsibilities

• Configure customers systems to their required specifications.
• Test systems to ensure 100% quality.
• Maintain minimum monthly productivity goals.
• Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.
• Ensure that customers receive the highest level of customer service.
• Communicate issues concerning customer orders to the area Help Desk or Team Leader.
• Adhere to safety procedures and guidelines at all times.
• Perform any additional duties assigned by management.

Minimum Qualifications

• High School diploma or GED.
• A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge.
• Other Required Qualifications
• Analytical skills and the ability to solve problems
• Ability to quickly learn about new technology and keep pace with an ever-changing industry
• Ability to assemble and disassemble computer equipment, mechanically inclined
• Obtain certifications and continually learn new technology.

Preferred Qualifications

• Net+ Certification
• Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers
• Basic knowledge of CDW's internal systems

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