Salesforce Order Management (OMS) Technical Lead & Architect

Job Description

Job Description

Job Title: Salesforce Order Management (OMS) Technical Lead & Architect

Location: Needham, MA (On-site)

Employment Type: W2 Contract

About the Opportunity:

ZipStaff is hiring a Salesforce Order Management (OMS) Technical Lead & Architect for our client, a leading global consumer products company, to own the technical direction of its order and commerce workflows on the Salesforce platform. You will design and support order management integrations with e-commerce, ERP, warehouse and logistics systems, guide engineers and delivery partners, and partner closely with the Service Cloud team on order and fulfilment data. This is an approximately 6-month contract role.

What You'll Do:

• Lead technical design and delivery of order and commerce workflows on Salesforce using Apex, Lightning Web Components and Flow.
• Design order management integrations with e-commerce, ERP, warehouse and logistics systems.
• Build integrations using REST APIs and asynchronous, event-driven processing (Platform Events, batch and scheduled jobs).
• Design robust error handling, retries, idempotency and reconciliation across integrations.
• Design within platform constraints, including governor limits, bulkification and scalable data models.
• Enforce the Salesforce security model, including sharing, CRUD/FLS and permission set design.
• Define the order, fulfilment, return and warranty data contract needed by Service Cloud agents, and coordinate shared releases with the Service Cloud tech lead.
• Direct delivery partner and systems integrator teams, and mentor engineers.
• Own production support: monitoring, incident management, root-cause analysis and release governance.
• Use AI coding assistants responsibly and help set AI usage standards for the team.

Required Qualifications:

• 7+ years of software engineering experience, including 4+ years on the Salesforce platform.
• Senior or lead engineer experience with Apex, Lightning Web Components and Flow at scale.
• Experience designing and supporting order or commerce workflows in production, including ownership after launch.
• Proven experience integrating order management or commerce with e-commerce, ERP, warehouse or logistics systems.
• Experience with middleware platforms such as MuleSoft, Oracle Integration Cloud or equivalent.
• Solid understanding of the Salesforce security model and platform governor limits.
• Experience leading technical direction and directing systems integrator or partner teams.
• Daily hands-on use of AI coding assistants (e.g., GitHub Copilot, Claude, Cursor or Agentforce for Developers) with sound judgement.
• Clear written and verbal communication with technical and business audiences.
• Ability to work on-site in Needham, MA; candidates must be local to the area.

Preferred Qualifications:

• Hands-on Salesforce Order Management (SFOM) experience.
• Copado or a comparable Salesforce DevOps tool, automated testing and release/rollback management.
• Experience in a SOX-controlled or similarly regulated environment.
• Multi-region or multi-country commerce rollouts.
• Salesforce certifications such as Platform Developer II, Order Management Accredited Professional or an Architect credential.
• Familiarity with Agentforce and Service Cloud.

Benefits:

• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• 401(k) + 401(k) matching.
• Paid time off.
• Referral Program.

About ZipStaff:

ZipStaff connects skilled technology professionals with leading organizations across the United States, matching top talent with impactful contract and full-time opportunities.

To apply, submit your resume through this posting. Qualified candidates will be contacted by a ZipStaff recruiter.