Project Support Specialist

3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We have a 1-Year, 100% onsite, Project Support Specialist contract in Jackson, Mississippi. The anticipated start is immediately. We are seeking a detail-oriented and customer-focused Project Support Specialist to provide technical and operational support for the implementation and ongoing use of our clients' new vital records database management system. This role plays a critical part in supporting users across various stakeholder groups and assisting internal teams with system integration, data modernization, and interoperability initiatives. Key Responsibilities Gain comprehensive knowledge of the newly implemented vital records database management system to effectively support end users. Respond promptly to incoming phone calls, emails, and online inquiries regarding system usage, troubleshooting, and general assistance. Deliver training and ongoing support to external partners, including hospitals, funeral homes, coroner’s offices, hospices, and nursing homes, to ensure proficient use of the system. Provide technical assistance to internal Vital Records staff in support of data modernization and interoperability projects. Assist with the development, documentation, and continuous improvement of business processes related to vital records operations. Contribute to the implementation and maintenance of secure and efficient data transfer processes between state and federal partners. Minimum Qualifications Demonstrated ability to assist both external and internal stakeholders in learning and effectively utilizing a new vital records data management system. Strong communication skills, with the ability to collaborate effectively with colleagues involved in the collection, management, and development of agency data resources to support data modernization initiatives. 5–7 years of experience working with Windows 10 operating systems, including troubleshooting and support. 3–5 years of experience working with Electronic Health Record (EHR) systems. 1–2 years of hands-on experience with DevOps practices and tools. 3–5 years of experience developing and managing reports using Crystal Reports. 1–2 years of experience writing and executing SQL queries. 1–2 years of experience working with FHIR (Fast Healthcare Interoperability Resources) standards for health data exchange. Desired Qualifications Experience working with or on behalf of government agencies on data-related or IT implementation projects. Prior experience with Vital Records systems, processes, or operations. Minimum Application Requirements Your application will be disqualified if you do not meet all these minimum application requirements. Must meet or exceed the Minimum Qualifications. Must be a current resident of the United States. Must have current work authorization for the United States. Must be a direct hire. Make sure to check your junk/spam folders as we will use email to reach out to you. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Comtello by 2x Sign in to set job alerts for “Support Specialist” roles. Administrative Assistant/Data Manager, Alumni Relations Administrative Support Worker - Mississippi State University Fall 25 Desk Assistant, Housing & Residence Life (Multiple Openings) Cognitive Performance Specialist (CPS) (24355) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Comtello