Financial Counselor

Financial Counselor (Healthcare / Patient Accounts)

Hanover, PA (On-site)

Full-Time

$22-24/hour

$500.00 Sign-On Bonus if hired before April 30, 2026

Looking for a stable, meaningful role in healthcare?

BriteLife Recovery is seeking a Financial Counselor to support clients and families through the financial aspects of treatment. In this role, you’ll help individuals understand their insurance coverage, financial responsibility, and available options while working closely with a collaborative clinical and operations team.

This is an excellent opportunity for someone with experience in healthcare billing, patient access, or insurance verification who wants to make a meaningful impact in a behavioral health setting.

What your day looks like

• Meet with clients at admission to review insurance benefits and financial responsibility

• Clearly explain coverage, authorizations, and out-of-pocket costs

• Set up and document payment plans and financial agreements

• Provide ongoing financial counseling throughout a client’s stay

• Collaborate with clinical, admissions, and billing teams

• Support discharge planning to minimize outstanding balances

• Maintain accurate documentation in electronic systems

What we’re looking for

• 2+ years of experience in healthcare financial services, patient access, or revenue cycle (preferred)

• Experience in behavioral health or substance use treatment (preferred, not required)

• Strong communication skills with the ability to discuss sensitive financial topics professionally and compassionately

• Detail-oriented with strong organizational skills

• Ability to work collaboratively across departments

• Working knowledge of insurance benefits and patient responsibility

What we offer

• Health insurance (Cigna network – employer-supported)

• Dental, vision, life, and supplemental coverage options

• 80 hours PTO + 40 hours sick time annually

• 9 paid holidays (or holiday premium for hourly employees)

• Tuition reimbursement and professional development opportunities

• Employee Assistance Program (EAP)

• Supportive, team-oriented work environment

• Opportunities for growth within a growing organization

Why BriteLife Recovery?

BriteLife Recovery is a leading provider of treatment for individuals living with substance use and co-occurring disorders. Our mission is to create a foundation of empathy, safety, and trust where clients and families can begin the healing process.

With locations in Pennsylvania, South Carolina, and New York, we are growing—and looking for team members who want to grow with us.

Additional Information

• This is an on-site position based in Hanover, PA

• We are actively interviewing and looking to fill this role quickly

EEO Statement

All BLR subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. BLR subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.